Manager Administrative Assistant

SUSAN BELCHER

** **** ****, ******, ** *****

Phone: 770-***-****

******@*****.***

OBJECTIVE

To obtain an administrative position, utilizing my supervisory experience and strong communication skills to contribute to the professional operation of a management team.

SKILL SUMMARY

Over 20 years experience in Office Management with an emphasis in medical and legal office operations. Extensive experience handling medical claims and assisting in various duties in a medical office. Able to multi-task and accomplish assignments from multiple personnel sources including executives. Experience managing support staff, implementing procedures, simplifying workload, training personnel, and maximizing efficiency. Able to work in fast-paced environments, handle multiple priorities, and consistently meet deadlines.

QUALIFICATIONS

• Proficient in all Microsoft Office applications, including Word, Excel, Outlook, PowerPoint

• Typing speed: 45 wpm

• Excellent written and verbal communication skills

• Detail oriented, creative, resourceful

EXPERIENCE

2011-Present Lane Bryant Atlanta, GA

Assistant Store Manager/Temporary Position

• Opening and closing store.

• Bank Deposit

• Supervision of sales staff

• POS

• Handling guest complaints

• Returns and refunds

• Floor sets

2001-2011 Legal Aid of Cobb County Marietta, GA

Office Manager/Administrative Assistant

• Directly supports nine (9) attorneys

• Supervising support staff of three (3)

• Liaison between property management, home office and IT department

• Screening and in-taking of potential clients

• Referral of clients to volunteer attorney through the Cobb Justice Foundation

• Assist with processing timesheets for full and part-time employees

• Assist with orientation and training of new employees

• Planning and organizing events for attorneys and employees

• Managing day-to-day functions of the office

• Ordering supplies

• Archiving files

• Maintaining confidential information for clients

• Maintaining closed files

• Maintaining and entering data in all systems

• Maintaining office equipment

• Providing back up support for receptionist

1996-2001 Cobb County Schools Marietta, GA

Paraprofessional

• Assisting kindergarten and first grade teachers in classrooms

• Maintaining and monitoring the Writing-to-Read Lab

• Developing centers for students

• Organizing field trips

1985-1993 Old Canton Chiropractic Center Marietta, GA

Office Manager/Certified Chiropractic Assistant

• Scheduling and routing patients

• Assisting in new patient work ups

• Handling and maintain patient files

• Verifying insurance

• Billing and receiving

• Administering therapies

• Ordering of supplies

EDUCATION AND CERTIFICATIONS

• Joseph Wheeler High School-Marietta, GA

• Dekalb Technical College –Medical terminology, anatomy, office procedures

• Penn Foster Career School-Career Diploma-Paralegal Studies

• Certified Chiropractic Assistant

TRAINING

• Dealing with difficult people

• Microsoft Excel

• “Stalkers and Sexual Predators”

• “Time Management”

OUTSTANDING ACHIEVEMENTS

• Five year recognition-Atlanta Legal Aid Society

• Volunteer and member of Steering Committee for the American Cancer Society’s Relay for Life-Cobb County

• Bronze and Silver Team Fundraising Award-American Cancer Society

References available upon request

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