Vanessa Arroyo Drumheller
Coconut Creek, FL 33073
Phone:954-***-****
*******@***.***
Objective
To utilize my skills to benefit my employer
Employment History
Silk Touch Massage
10/18/2007 - Present - Massage Therapist & Esthetician
Taking Care of Client s physical and muscular needs. Modalities known:
Swed ish, Aromatherapy, Deep Tissue, Trigger Point, Myofascial Release,
Reflexology, Lymphatic Drainage, Pre-natal, infant, sports and rehab and many more.
Facials, peels, many different masks, extractions, galvonic, high frequency, waxing,
Make-up and Mi crodermabrasion
Custome Service Rep
10/18/2007-10/18/2008 - Famis Health Insurance for Children.
(StateProgram)
CSR for the Famis Cpu, Taking applications, St atus calls.
Bilingual line.
Claims Department Rep
10/2006-12/2006 - United Automobile Insur ance Group,N.Miami Bch FL
CSR for the claims Dept,Taking calls from20clients and ta king accident
reports,theft claims, vandalism claim s, tow liens, pickups, field
assignments etc.
Mortgage Broker
4/2005 - 10/2006 - Jupiter20Financial Jupiter, FL
Taking loan applications, submitting paperwork on clients (prequals)
Some processing, telemarketing leads, etc.
Cashier(Cashiers)
4/1998 - 04/2005 Coconut Creek Casino Coconut Creek, FL
Handling=2 0large amounts of money, customer service, transfers, chip
=0 Atransfers, accountable fo r large sums of money
Preferr ed Sales Agent(Sales Representatives, Services, All Other)
04/1996 - 03/1998 Avis rent a car Ft.Lau derdale, FL
Customer Service, Reservations,20Sales
Education History
Comple tion date Issuing Institution, Deg ree Received Course or Study
03/1998&n bsp; (Hollywood GED) Received GED
3/200720Virginia Career Institute – Certified Massage Therapist
State Licenses
Presently holding a Mortgage Broker License in the
State of Flo rida. (Gold Coast Sch ool o f Reality)
Pre sently holding a Professiona l Claims Adjusters License in Florida.
(Central Insurance School)
Core Curriculum Training:&n bsp; Xactimate 24(Beg,Int,Adv)
3/2007 Virginia Career Institute – Certified Massage Therapist
Licensed Esthetician - Florida College of Natural Health
In Both Florida and Virginia States
Honors
Several: speech debate, and journalism competitions. Part of the
Egyptology society in 2000.
Available to start work immediately. Bilingua l, fluent Spanish.
Abilities
Completely computer literate, Wpm 40, many programs