Darlene M. Berry-Capers
My long term experience in the CSR industry has taught me how to meet and exceed each customers expectation with service. I have experience with microsoft, excel and outlook. Here is a little about myself I am reliable,very dependable I am able to work any shift, this move I have made to California I'm aiming for the stars. Most important I'm able and will to do all I can to be with a great company who appreciate an good employee. With that being said I'm looking for a company who's able to give 100% just as I am... So it would be a pleasure to interview with you I look forward to hearing from you.
4565 W. 166th Street
8400 W. Sahara Ave . Receptionist/Customer Ser.
Las Vegas NV., 89117 08/05/11 – 12/02/11
(702)-360-2030x503 Ofc. Manager: Dawn Houchens
Duties: Answering incoming calls, filing and preparing files. Greeting clients as well as other clerical duties assigned. Excellent customer service,communication&computer skills.
6615 S. Eastern Ave. Medical Clerk W/Quest Diagnostic
Las Vegas, NV.,89119 02/10 - 08/11
702-***-**** Ofc. Manager: Anita Gomez/ Sue
Duties: Contacting medical offices for slides & blocks and input send out and returns on Excel spreadsheets, filing, faxing & answering incoming calls.
Allied Collections Ser.
3080 S. Durango Dr. #208 Collection Representative
Las Vegas, NV., 89117 02/08 -06/08
702-***-**** Manager: Terri Gaskin
Duties: 3rd party collections, customer service, assist customers with settling of accounts & help set-up
Payment arrangements on accounts in office, submit some accounts to the legal department if those accounts were not able to be settled.
Progressive Management Systems
6275 McLeod Ave Collection Representative
Las Vegas, NV., 89119 04/07 - 01/08
702-***-**** Manager: Shane DeCelle
Duties: 3rd party for Bank of America & St. Rose Hospital, customer service, assist customer with pay off of account or making some type of payment arrangements.
Corestaff Temp Agency Medical front Ofc./Customer Ser.
2035 E. Warm Springs Ave 03/05 -- 01/07
Las Vegas, NV., 89138 Ofc. Managers: Robert / JocelynDuties
702-***-**** Ofc. Managers: Robert / JocelynDuties: Data Entry, updating patient’s information and input new insurance information as well.
1993 Technical Health Career School Inc.Medical Assistant Certif.