Professional Resume
Resume:
KASEY PEREGRIN
OAK GROVE, MN 55011
*************@*******.***
Actively seeking a position as a Postal Service Representative
with an organization in need of a professional with demonstrated experience and "know-how" in delivering excellent skills in multiple areas Administration, Customer Service, Human Resource, Finance, Organizational Effectiveness, and Leadership.
EDUCATION 2007-Present
Penn Foster University
Associates of Arts in Business /Human Resource Management
CORE COMPETENCIES
*Project Management and Leadership; knowledgeable in business and management principles involving Safety and Security, HR Modeling, Leadership Techniques, Internal Audits, Coordination of People and Resources, and Employee Relations
*Personnel and Human Resources; with demonstrated knowledge in the principles and procedures of talent acquisition, employment communications, and training
*Keen sense of responsibility; solid professional standards, excellent track record of dependability
*Personnel Supervision; motivate professionals and encourage coordinated efforts based on project assignments, milestones, and goals
*Communications; motivate team members to achieve goals, resolve interpersonal conflicts, create positive learning environment. Proven effective written and verbal skills articulated in both business and technical environments including ability to address large groups
*Problem Solver; respond rapidly and appropriately to changing circumstances. View problems from various perspectives and evaluate viability of alternative solutions
*Computer Savvy; knowledgeable in computer operations and applications including Word, Excel, Power Point, Access, Outlook, and Windows 95/98/2000/2003/2007/XP
EXPERIENCE AND ACCOMPLISHMENTS:
PF CHANGS MAPLE GROVE, MN 2007-Present
Food and Beverage Server
*Present menus to customer and answer questions about menu items
*Attain competent knowledge of the food and drink menu
*Inform customers with daily specials and make recommendations
*Explain how various items are prepared, describing ingredients and cooking methods
*Clear dishes and glassware to make eating are as comfortable as possible
*Maintain superior relationship with customer
*Serve food and beverage to customers; prepare and serve specialty dishes at the table
*Prepare itemized check and present to customer
CENTRAL BANK COON RAPIDS, MN 2003-2007
Senior Loan Consultant
*Directly managed the Mortgage Department consisting of 5 employees
*Responsible for all production of monthly marketing material
*Responsible for reference check for new mortgage employees
*Interviewed and screened applicants for mortgage processor positions
*Coordinated second phase interview between applicants and department managers
*Proper Procedures to ensure customer confidential personal information
*Greet walk in customers for mortgage consultation
*Answer multiple phone lines for mortgage department
*Adept in administering customer expectations from loan application to post close.
*Played a key role in analyzing applicant financial status
*Analyzing applicant credit and underwriting loan in compliance within investor guideline
*Ordered appraisal, title, verifications, and credit supplements
*Preserved and ensured compliance for investor guideline and FDIC regulations
*Handled increasingly responsible tasks in clearing investor conditions in a timely manner
*Reviewing final HUD with borrower for quality and accuracy
*Utilized familiarity and know-how with all residential mortgage types
BELL MORTGAGE ST LOUIS PARK, MN 2001-2003
Processor/Receptionist
*Greet customers at front desk
*Set appointments for upper management
*Prioritize incoming and outgoing mail
*Answer and administer busy phone lines for entire mortgage department
*Effectively ordered appraisal, title, and verifications
*Performed tasks in forwarding and transmitting RESPA to stay compliant thru loan process
*Regulated constant communication with Loan Officers and monthly production of 60 loans
*Reputably assisted and supported Loan Officer in researching various investor programs
*Assured compliance with investor guideline through extensively underwriting loan
VIROMED LABORATORIES MINNETONKA, MN 1994-2001
Lead Lab Technician
*Daily data entry of all medical in process forms
*Administered and managed the monthly financial reports for medical insurance records
*Collaborated efforts in troubleshooting internal medical data for 3 different labs
*Successfully trained and supervised 10 employees on a daily basis
*Regulated the daily process of a 1,500 medical samples
*Established reputation in maintaining compliance with OSHA and internal audits
*Performed Quality Control for three different laboratories
*Facilitated troubleshooting functions for external medical data for all clients
*Ensured the best possible production and morale among employees
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