KIM SEARFOSS, PHR
**** * ******** *****, ******, CO 80017
*************@*******.***
________________________________________
SUMMARY OF PROFESSIONAL QUALIFICATIONS
• Experienced manager with expertise in human relations and project management
• Can identify and turn-around ineffective operations
• Conducted internal and external audits
• Superb written and oral communication skills
• Design and management of office procedures and policies
• Contract negotiations and compliance
• Staff training and development
• Event planning and organization of company functions
• Knowledge of Federal and State Employment Law
PROFESSIONAL AFFILIATIONS
CHRA – Colorado Human Resource Association
SHRM – Society of Human Resource Management
PROFESSIONAL EXPERIENCE
HUMAN RESOURCE COORDINATOR / OFFICE MANAGER
Murphy Mechanical Contractors and Engineers 2004-2011
PHR Certified with the following Human Resources duties: create job descriptions, recruit and screen resumes for hiring managers; perform Achiever test for candidates; created and perform new hire orientations; communicating, clarifying and completing benefit information; obtain legal documents; participate and coordinate with home office regarding counseling and termination of employees; participate in EEOC and Department of Labor investigations; create, process and report all attendance records; create articles for newsletter; coordinate temporaries personnel; coordinate drug tests; organize and coordinate training, seminars, trade shows and job fairs; coordinate and organize Wellness Committee and Community Service activities.
Office Management duties include manage administrative staff, supervise mailroom and reception functions; organize all company functions including company store, golf tournament, annual awards dinner for over 150 guests with a $50,000 budget, company picnic for over 450 guests, liaison with office vendors; maintain security system; obtain and maintain business licenses for various cities, counties and states; make travel arrangements; manage the ordering of office supplies, forms and marketing materials; distribution of sports tickets; manage mobile phones for 120 lines and provide executive assistance to the Senior Vice President for confidential matters.
DIRECTOR OF MEMBER SERVICES
Quality Life Styles International 2002-2003
Identified ineffective operations and created new processing systems for all departments to include, Customer Service, Human Resources, Purchasing and Sales. I participated at the executive management level in decision-making; communicated with vendors; hired and trained new employees; performed reviews; delegated jobs in accordance with employee’s skills and abilities, conducted meetings; facilitated communications between departments; maintained daily operations of the Member Service Center, which serviced over 300,000 members.
ADMINISTRATIVE MANAGER
Alexander Benefits Consulting, LLC 2001-2002
I organized and maintained daily office operations. I supported executive management projects. I created tracking system for collections for broker commissions and collected all accounts receivables; communicated with agents to obtained quotes from major insurance carriers and created proposals for clients; researched and applied for all state licenses needed for daily operations of the company. Reviewed open enrollment forms for completion and coordinated with insurance representatives to complete open enrollment packages for our clients.
CORPORATE SERVICE REPRESENTATIVE
US Nursing Corporation 2000-2001
I processed expense requests incurred by nurses working throughout the United States. I created forms and procedures that decreased the time to process reimbursement requests; handled internal customer service inquires and complaints for the Accounting Department. I traveled to hospitals to process and complete nurse’s records to work in job actions. I utilized Windows, Access, Electronic Mail, Excel and Word applications.
ADDITIONAL EXPERIENCE
RATING ADMINISTRATOR Insurance Specialist, Inc. 1998-2000
PURCHASING MANAGER / CUSTOMER SERVICE MANAGER National Consumer Mart 1996-1997
HOME OFFICE TRAINER / SENIOR BENEFIT SPECIALIST Great West Life & Annuity Insurance 1994-1995
BENEFITS PROCESSOR Travelers Insurance 1989-1994
EDUCATION
PHR (Professional Human Resources) certification course work completed
CSU – Denver, CO
PHR Certified 6/2007
Bachelors of Science in Business Management
Westminster College - Salt Lake City, UT
1993