3+ years of SAP experience in Implementation & Support projects

Raghuram.T SAP SD CONSULTANT

Email: ****.********@******.***

Mobile: +918*********

Career objective

Looking forward to continue my career in an ERP-SAP environment, where I can utilize my experience and skills in contributing effectively to the success of the organization and also for improvement of my skill.

Experience Summary

 3+ years experience as an SAP SD Functional Consultant in implementation and support of SAP SD projects.

 1 year of professional experience of Sales and Marketing of Tatacommunication products.

 Professional expertise in independently configuring and customizing SAP R/3 SD Module.

 Involved in one life cycle implementation and production support.

 Able to build relationships with high level personnel and close large sales in heavily competitive environments.

Educational Qualifications

 PGDBM from Integral Institute of Advanced Management with specialization in Marketing and Finance.

 Bachelor of Commerce from Andhra University.

SAP Skills

 Designing, Defining and assigning organization structure in Customization.

 Master Data for customers, Materials and Customer – Material Info Records.

 Sales Process: Creating and Controlling Business Process in IMG.

 Special Sales Documents creation.

 Pricing using condition technique.

 Item Category and Schedule Line Category Determination.

 Partner Functions Determination.

 Shipping Point Determination.

 Third Party Sales Process and Output Determination.

 Delivery and Billing Process.

 Bill of Material Process.

 Credit Management – Risk Categories and Credit Limit Maintenance

 Basic Functions like Material Determination, Account Determination, Free Goods, Incompletion Logs, and Copy Controls.

 Inter Company Billing, and Consignment Process.

 Contract management, Rebates process.

 Cross Functional Elements.

 Knowledge about CIN.

 ASAP Methodologies.

TECHNICAL SKILLS

Operating system: Windows.

Languages: C, C++, COBOL, MS office, Data Structures.

ERP Core Module: SAP Sales & Distribution, and basic knowledge of ABAP Module.

SAP Experience

Presently working in Pearlsoft Technologies, as SAP SD Consultant from APRIL 2006 to till date.

Pearlsoft Technologies, established in 2003, are one of India's Leading Software Company. Headquartered in Bangalore, India. Pearlsoft Technologies serves a global clientele through its development centers and business offices.

SAP Project -1 April 2008- Till date

SAP Implementation Project:

Client : Intex technologies, BANGALORE

Role : SAP SD Consultant – IMPLEMENTATION / SUPPORT

Client Description:

Brand 'Intex' covers 6 business segments- Computer Peripherals, PC, Mobile Phones, Consumer Electronics, Retail and Enterprise Business. It has built for itself a high credibility amongst its vast network of channel partners and several million satisfied end users by offering value-for-money quality products supported by effective service and a consistent policy of transparent, fair and ethical dealings.

ROLES AND RESPONSIBILITIES

o SAP SD Module implementation AS-IS, TO-BE study and documentation, GAP Analysis of business process involved with respect to standard SAP.

o Provided and analyzed question answers database to Client for Blue Print preparation for GAP Analysis.

o In TO-BE process responsible for Primary documentation and Final documentation.

o In Realization worked on Base line Configuration and Final Configuration.

o In the Final Preparation involved in Unit Testing, Integration Testing and Final UAT using real time data in Pre-Production.

o Configured Organization structure, including sales organization, Distribution channel, Divisions, Sales offices and shipping point

o Configuration of pricing procedure and maintaining condition records as per client’s business requirement.

o Configured consignment Process like consignment fill-up, Issue, Return, and Picking.

o Customizing and creation of various sales document types, delivery documents, billing and invoice.

o Configured Third Party Process and Credit Management.

o Working in P2&P3 team and handling low and medium priority tickets.

o Coordinating with on site team in day-to-day trouble shooting tickets.

o Attending weekly meeting and analyzing pending issues

o Providing suggestions to the team in reducing backlogs.

o Resolved issues regarding sales, deliveries, shipment, billing, pricing, credit management& out put determination.

o Provide the End users training.

o Providing solutions to tickets raised by end users.

SAP Project -2 Feb 2007 to March 2008

SAP Support Project

Client : Omax Auto India Pvt Ltd.

Role : SAP SD Consultant – SUPPORT.

Client Description

Omax is manufacturing different automotive parts for Two Wheeler and Four Wheeler vehicles. Omax offers a wide range of products that include Sheet Metal, Tubular, Machined Components, Painting & Plating Parts. With complete in-house designing capacities & capabilities right from the product designing to tooling, jigs, fixtures and gauges designing through the latest CAD/CAM software technology from IDEAS, CATIA & Pro-E.

Roles & Responsibilities

 I have worked on production support.

 Analyzing the problem to provide solutions to the user generated.

 Resolution of Tickets using P2 &P3 as per SLA.

 Responsible for the tickets and issues relating to SD & MM.

 Arranging and coordinating for the knowledge transfer for new joiners in ODC.

 Documentation of End User Training Manuals and configuration guides.

SAP Project - 3 April 2006 to Jan 2007

Sap Support Project

Client : Wipro Consumer Care and Lighting Ltd.

Role : SAP SD Consultant – SUPPORT.

Client Description

Wipro Consumer Care and Lighting, (WCCLtg) a Business Unit of Wipro Limited, has a profitable presence in the branded retail market of toilet soaps, hair care soaps, baby care products and lighting products. It is also a leader in institutional lighting in specified segments like software, pharma and retail. WCCLG’s other brands include flagship “Santoor”, talcs, face wash and fairness cream, Wipro Shikakai, Wipro Safe wash among others. Wipro has also entered the Honey and Isabgol Category under the Brand name Sanjeevani.

Roles & Responsibilities

 Providing Production Support and solving end-user problems in SD/MM transactions.

 Analyzing the problem to provide solutions to the user generated error and incidents.

 Analyzing the incident tickets and providing permanent solutions.

 Involved in knowledge transfer sessions from our senior consultants.

 Associated with the senior consultants for the solutions to user generated errors on various subjects like, Pricing, Sales documents, Item category, Schedule line category, Material determination, free goods determination.

Non SAP Experience

Company : Tata communications Pvt. Ltd.

Role : Territory Manager.

March 2005 – March 2006

Responsibilities include overseeing business development functions including key account management, customer relationship management, and contract negotiations. Provide cross-functional team training, coaching and mentoring.

• Lead Generation, follow up and closure for corporate services.

• Managed events such as Corporate Campaign -06.

• Providing better services to customer and to develop new services needs.

• Marketing / Branding Initiatives - Established strong image for company - Respect, Trust, Integrity - through various marketing strategies and customer services.

• Provide extensive sales training and development on program requirements, effective merchandising and promotional events.

• Staff Development - Focused sales team efforts on qualification of high-yield prospective clients as opposed to random client capture, leading to increase in number of clients.

• Analyze industry trend and competitive landscape; oversee opportunity identification and evaluation and construct business cases.

• Handled e-mail campaigns and online advertising campaigns in collaboration with in house graphic developers.

PERSONAL DETAILS

Marital Status : Unmarried.

D.O.B : 19-01-1982.

Language Known : English, Hindi, Telugu, and Understand of Kannada.

Contact Address : #123, M.S.RAMAIAH CITY, J.P.Nagar 8th Phase, Bangalore -560078.

(Raghuram.T)

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