Looking for Secret Shopper Jobs !!!
Resume:
Corona, New York, *****
C: 917-***-****
Lipa Akhter
Objective: To gain employment at a fast paced organization.
Education:
Present: - College Student (3rd year) Queens, NY
Name of the college: - Queens College
Major: - Graphic Design
Minor – Secondary Education in Fine Arts
High School: Forest Hills High School
Diploma Type: Advance Regents Diploma June, 2005
Extra curriculum activities: Bengali Actress and Singer.
Work experience
07/2008-Present Century 21 American Homes Queens, NY
Administrative Assistant
• Handle multiple phone calls at very busy place
• Upload new listings into different websites and document it.
• Upload open houses in different websites
• Make appointments for agents and use excel and showing desk to record them.
• Organized the office, file different type of files, where they belongs
• Upload pictures and slides into different websites
• Do credit checks and commission receipt for agents, fax and conform.
• Make meeting appointments, inform agents by phone and e-mails and update everyone in the office with upcoming events
• Do sign order, pay bills, create flyers, organizes the office.
• Being focus is the key point to me in an administrative position because I have to handle multiple tasks at a same time and faster!
11\2006- 05\2007 Victoria Secrets Manhattan, NY
Sales Leader\Customer Service
• Guide associates to success store selling plan
• Satisfy clients with product knowledge.
• Opening and closing duties, handle phone calls, and maintain the floor.
03\06 – 10\06 Victoria Secrets Manhattan, NY
Sales Leader\Customer Service\cashier
• Lead the associates to achieve the store selling plan.
• Provide an excellent client experience, “Customer is always right”.
• Train new hire associates, teach them on how to become a fabulous sales associate.
• Convert returns into purchase with special and increase ADS
• Handle the cash desk.
03\05 -05\05 The Vitamin Shoppe NY , NY
Sales Associate\customer service
• Assist customers, opening and closing duties
• Handle phones, provide excellent customer service
• Maintain an awareness of all promotions and advertisements
• Follow up with inventories; assist in processing and replenishing merchandise and monitoring floor stock.
03/2002-02/2003 New York and Company Queens, NY
Sales Leader\Customer Service\ Head cashier
• Lead the associates to achieve the store selling plan.
• Help associates to convert all returns to a purchase
• Train new hire associates, teach them on how to become a fabulous sales associate.
• Convert returns into purchase with special and increase ADS
06\2001 – 09\2001 Elmhurst Hospital Queens , NY
o Volunteer Work
Learned interpersonal skills, hospitality and performed all basic office tasks like attended busy phone lines, took messages, admit the patient in the hospital and organized, took care of the file drovers.
Special Skills:
Multilingual: Bangla and Hindi
Professional: experienced as a customer service representative, Sales leader, Head Cashier, Office Management Skills, Hospitality, Etc.
Computer: Microsoft Office 2003-2007, windows XP, 2000, Vista, I-Mac, adobe In-design CS3, Photoshop CS3, illustrator CS3, final cut pro CS3, etc.
Personality: Have friendly manner, honest, ambitious, AND READY to work sincerely, hard working and have experience of volunteer work in various places as well.
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