Customer Service Sales
Resume:
Jaspal Singh
Avenel, NJ *****
*************@*****.***
Objective
I am pursuing a Management level career that will allow me to utilize my knowledge, skills and abilities while allowing me to grow and enhance them to fit the company’s future goals.
Education
06/2009-05/2013 Rutgers University New Brunswick, NJ
Rutgers Business School
Completed 72 credits towards a B.S. in Business Management
GPA: 3.555; Dean’s list.
Relevant Coursework:
Computer Applications for Business
Micro/Macroeconomics
Global Human Resource Management
Public Speaking
Supply Chain Management
Management Information Systems
Psychology
Calculus I
Statistics for Business and Economics
Money and Banking
Experience
05/2011-Present The Sports Authority Iselin, NJ
Sales Authority
Facilitated customers in locating and selecting the product that best fit their needs
Ensured the recovery of fifty percent of the store in order to provide the greatest customer experience
Educated and persuaded customers to purchase protection plans in order to protect their investments
Persistently answered customer phone calls to resolve any questions or concerns
Ensured weekly sales objectives were met or exceeded
01/2011-Present The Sports Authority Iselin, NJ
Customer Service Associate/Cashier
Maintained an organized and tidy environment to provide the greatest customer interaction
Developed the ability to multitask in a fast-paced environment, while maintaining the highest quality of customer service
Adapted to a consistent professional presentation, both in person and over the phone
Processed sales transactions and monitored monetary material precisely
Addressed customer needs and concerns while ensuring they received the best customer service possible
Skills
Technical:
Microsoft Office (Access, Excel, PowerPoint, Publisher, Word)
HTML, JavaScript
Language:
Fluent in speaking Punjabi and Hindi
Personal:
Excellent interpersonal, communication and relationship-building skills.
Ability to perform well under pressure both independently and as a team player.
Listens keenly as well as communicate persuasively and follow through diligently.
Has the ability to work with minimal supervision with a proven record of dependability.
Contact this candidate