Customer Service Representative
Resume:
Yury Blanco
Maywood ca *****
******@*****.***
Objective: to obtain a challenging and rewarding position as a phlebotomy tech 1 in a facility where my knowledge and experience can be utilized as well as enhanced.
Summary of qualification:
Outgoing personality with excellent communication skills, written and verbal
Proficient in blood Collection by venipuncture and capillary techniques from patients of all ages.
Ensure all field phlebotomy and specimens are collected accurately
Great knowledge of medical terminology
Bilingual English /Spanish
Committed to provide outstanding Phlebotomy service, skillfully, safely and professionally with a customer service attitude.
California state phlebotomy license
Work experience:
University Of Southern California Healthcare Consultation Center -Phlebotomist
Perform phlebotomy on patients for TB screening
Process and prepare clinical specimen
Record patients medical information on charts
Fillout requisition form
USA Examiner mobile phlebotomist-Paramedical Examiner/phlebotomist
Take vital signs such as height, weight, pulse rate, and blood pressure
Collect/handle blood, urine or saliva specimen.
Centrifuge blood
Record all patients’ medical information on correct requisition form.
Three star insurance Inglewood, Ca-Customer Service Representative (CSR)
Manage telephone calls professionally, efficiently and with good communication skills.
Acknowledge and appropriately greet and assist every customer.
Maintain records, prepare reports, and work processing assignments and clerical duties
Attend customer questions, complaints, and concerns, file, fax, and email customers
Education:
Belmont high school-Los Angeles, Ca
Rio Hondo Community College-Whittier, Ca
Health career specialist Downey, CA
Certifications and licenses:
National Healthcare Association -Phlebotomy certification
Basic Life Support (BLS)
California state Phlebotomist license
References:
Nalani Colemen – USC HCC2-RN Clinical Manager
Maria Tahay – USC HHC2-Immunization Coordinator
Vivian Juarez-USA Examiner-Supervisor
Contact this candidate