Customer Service Sales

CHRIS HOBE **** Harris Court • Braselton, GA ***** • 770-***-****

Email: **********@*****.*** OBJECTIVE

To obtain a challenging career with a stable and established company; utilizing my skills and extensive work experience in the business environment.

QUALIFICATIONS PROFILE

Multi-talented professional with education, related experience and drive to achieve organizational objectives. Experience crafting successful marketing strategies, media kits, and web applications for business, which resulted in an expansion of account base and higher yield in sales. Proficient with a variety of design and web development applications, with hands-on experience utilizing these skills in business situations. People-oriented, outgoing, motivated and enthusiastic, with outstanding communications, sales, and customer relations abilities.

Experience using various social media outlets for marketing, sales and advertising campaigns. Extensive knowledge with low-voltage wiring, pc configuration, networking, and troubleshooting on all levels.

Strong design skills with a well-developed sense of visual impact. Experience with managing others in a work environment and creating performance based reports for management.

STRENGTHS

Superior artistic and design skills with a creative mind. Knowledge in wiring, trouble-shooting, repairing, and installation of Telecom Networks for Broadband. Proficient in trouble-shooting, repairing, installation of LANs, WANs, Hardware, and Software. A strong team player with great interpersonal skills. Excellent web design & IT skills. Highly motivated and a quick learner.

EDUCATION Bachelor of Science Degree in Business Administration – 2003 Major in Information Systems Appalachian State University, Boone, North Carolina

PROFESSIONAL EXPERIENCE

EcoComp Enterprises, Atlanta, GA 2007-2011

AT&T Field Technician Contractor Management (Adsl, Vdsl, IFITL) Responsible for New Installations, Repairs, and Customer Service for all AT&T internet customers, residential and business. Knowledge in inside and outside wiring for Voice and Data, Networking, Configuration, Running Cable, Wiring Jacks. Great customer service skills when dealing with customers and management. Responsible for billing and closing jobs within appointment windows to meet company standards. Experience in managing others in a work environment to assure company standards and practices are being carried out. Played a vital role in a 7 state company roll-out into new areas. Was responsible for the interview and hiring process for the company’s new locations, and also training all new hires in a training program that I crafted using company guidelines. Crafted QC reports for the Quality Control Manager for the company on a daily basis, I also investigated any billing issues for individual jobs that were returned back to the company.

SOUL ORIGINALS, Atlanta, GA 2004-2007 Creative Director/Artist/Designer/Sales Manager Created and manufactured original artwork and clothing line using various veins of distribution all over the nation. Knowledge and experience in using various social networking sites to expand account base, advertise, market, and sell. (MySpace, Twitter, Facebook, Blogspot, BigCartel). Created and maintained account base by participating in tradeshows across the country, resulting in sales over company expectations. Responsible for creating and shipping merchandise by specific deadlines. Expanded globally by implementing and maintaining a website. http://www.artisticrevolutionary.blogspot.com http://www.art3k.com Consulted and designed new packaging for Zon Cosmedix Mass Marketing Campaign and new product release. Also created and maintained a website for Zon Cosmedix. www.zoncosmedix.com. Currently have Art in several galleries and restaurants across the southeast. Contracted out with several large chains to complete art packages for new stores that were opening. DATA-SCAN TECHNOLOGIES, Atlanta, GA 2003-2004 Risk Management Field Auditor Conducted audits on auto dealerships all over the United States for 15 different financial institutions. Responsible for accounting for all vehicles that were financed by that specific financial institution and reporting to the institution after completion of each audit. Analyzed all sales reports for each dealership and cross referenced with my physical inventory that I accounted for. Responsible for collecting all funds for all vehicles that were sold and not paid off for each month. Responsible for knowing the procedure for all 15 different institutions. Creating and uploading of all reports and audits to management and financial institution. Zon Cosmedix, Blowing Rock, NC 2000- 2003 Marketing/Sales/Product Design Designed product packaging and display for 2007 mass-market campaign. Support and assist in the design and creation of product media kits, including creation of a letter to all prospective accounts, sending samples, and follow-up calls. Promoted the company via email and samples mailers. Established new accounts and maintained existing accounts. Designed and maintained a website resulting in expansion of account base. www.zoncosmedix.com. Responsible for billing, packing and shipping orders by specific deadlines.

Excellent references available upon request.

Contact this candidate