Customer Service Accounting

ADRIENNE A. LEMON

• Cell: 954-***-**** •

• e-mail: **************@*****.*** •

PROFESSIONAL PROFILE

More than 15 years of accounting experience. Professional with proven track record of applying appropriate accounting, administrative and customer service needs while minimizing risks. Motivated and focused achiever with demonstrable abilities excels at responsibilities at hand. Team player, work well with other skilled professionals to meet goals. Strong interpersonal, written, computer and verbal communicator who can deliver effective presentations, consult on projects, and maintain mutual relationships.

Project management

Quality assurance

Customer support

Budgeting

Restructuring accounting software

Business systems documentation

Cost accounting

User training

Account collections

Individual & business taxes

Payroll processing

Accounts payable

Accounts receivable

Human resources

Bank reconciliation

General ledger

~ Collections/claims

Manufacturing accounting

PROFESSIONAL EXPERIENCE

Independent Contractor South Florida

Accounting

(Nov 2009 to Mar 2012)

Provide all aspects of accounting; individuals & business taxes, business, manufacturing accounting,

Provide all aspects bookkeeping; accounts payable and receivable, payroll and more

Provide all aspects of banking; deposits, reconciliation, daily/monthly maintenance and more

Projects involving data analysis

Supporting, all levels of management

ABN AMRO Bank Chicago, IL

(Large Dutch owned bank with revenues of over $200 billion dollars)

Credit Data Quality Analyst and Administrative Assistant

(Mar 2003 to Dec 2004)

Facilitated the opening and maintenance of financial institution private sector accounts using a static data team

Maintained daily reports for futures business, using an internal program system to monitor performance

Processed administrative duties for the Credit Risk Reporting & Control department

Researched and processed various data reports for quality projects, through several internal system and transfer to excel for readability and consolidation

Tennessee Thundercats Knoxville, TN

(Start-up Indoor arena football team)

Accounting Manager

(2001 to 2002)

Restructured accounting processes and procedures using GAAP guidelines, from excel spreadsheets to automatic accounting software

Set-up internal control environment, produced policies and procedure manual for the accounting department

Processed accounts payable/receivable, general ledger and bookkeeping for the operating companies

Supervised 10 part-time and full-time employees

Processed weekly payroll through QuickBooks and paid federal taxes

Researched several health insurance companies and implemented health care benefits for full-time employees

EDUCATION

B.S. Degree, Business Administration, Accounting, Cheyney, PA Cheyney, PA

Cheyney University of Pennsylvania

COMPUTER PROFICIENCY (PC/MAC)

MS Office Suite

Quick Books Expert

Internet

ADP

Paychex

Peachtree

Lightspeed

FileMaker Pro

MAS 90/200

Contact this candidate