Customer Service Manager

**** *. *********** ** *** **** Atlanta, Ga ***** 678-***-**** **************@*****.***

Kristy Ragland

Objective

To obtain a position in a funeral home, so that I can obtain the skills I need to become a well-trained funeral director.

Experience

11/2011-Present

Target Corp.

Lavista Road Tucker,Georgia

Customer Service

Assist Guest with any questions or concerns that they may have concerning merchandise or any issues within the store, while being fast,fun, and friendly.

Direct phone calls to different departments throughout the store.

08/2011-Present

Willie A. Watkins Funeral Home

Atlanta, Georgia

Apprentice: Assist with funeral arrangements, perform sanitation, disinfection, and preservation of deceased individuals, and comfort families in their time of need.

Answer any and all phone calls, assist with removals from first calls.

03/2008- 08/2011

Candler Ridge III PCH

Stone Mountain, GA

House Manager

Assist patients with medication and meals

Provide transportation to and from doctors appointments

Light cleaning

01/ 2008- 12/2011

Serving One of Us

Stone Mountain, GA

Special Needs Teacher

Assist students with homework

Participate in educational games and activities with kids with special needs.

Light cleaning

07/ 2007- 12/ 2007

Jazzy’s Beauty Supply

Stone Mountain, GA

Store Manager

Collected and inventoried store supplies

Answered and routed incoming calls, assist customers

Open and close store, made bank deposits

05/2005- 11/2006

City Hall Lithonia

Lithonia, GA

Office Clerk

Typed documents

Answer and direct phone calls

Scheduled meeting

Education

03/2008-08/2009

Gupton-Jones College of Funeral Service

Decatur, GA

Associates Degree in Science

§ August 2009 Graduate

Sat for National Board of Funeral Serving Testing passed Science and currently studying to pass the Arts portion.

References

References are available on request.

Contact this candidate