Customer Service Medical Assistant

OBJECTIVE

To obtain a position as a Medical Assistant that will allow me to utilize my clinical and office skills to enhance the efficiency of a physician's office while providing enthusiastic, high quality service to patients

EDUCATION

Medical Assistant Diploma January 2012

Remington College - Mobile, AL

Academic Achievements: Perfect Attendance | President’s List | 4.0 GPA

CERTIFICATIONS

• AHA - CPR/BLS

• DOT Collection

• OSHA - Blood Borne Pathogens in the Work Place

• HIPAA - The Privacy Rule and Health Care Practice

• HIPAA - Security Basics of the Health Care Worker

SKILLS SUMMARY

Administrative Area

• Bilingual in English and Spanish

• Knowledge of Medical Terminology

• Maintenance of Patient Records

• Multi-line phones

• Typing: 45 wpm

• Basic Billing and Coding

Clinical Area

• Administration of Injections and Medications

• Aseptic

• Autoclaving

• Blood Typing

• Drug Administration

• S.O.A.P Charting

• Stich Removal

• Wound Dressing

• Venipuncture • Front Office Procedures

• Filing

• Microsoft Office Applications

• Patient Confidentiality

• Patient Registration

• Customer Service

• Hemoglobin Analysis

• Office Procedure Tray Setup

• Operations and Maintenance of Compound Microscope

• OSHA Safety Standars

• Patient Assessment

• Patient Charting

• Phlebotomy

WORK HISTORY

January 2012 - February 2012 Providence Family Physicians Mobile, AL Externship: Completed 162 hours of practical training in a family practice clinic

July 2010 - September 2011 Fred’s Inc. Pascagoula, MS

Customer Service Rep

October 2009 - June 2010 BP Gas Station Pascagoula, MS

Sales Associate

April 2005 - August 2006 Parador Guanica, 1929 Guanica, PR

Receptionist

March 2003 - June 2005 Wendco Inc. Yauco, PR

Cashier

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