Customer Service Data Entry
Resume:
KATRINA ROBINSON
***** ******* ***** ** #***-***
Wildomar, Ca 92595
**********@*****.***
OBJECTIVE: To secure a teleservice /work from home position where I can utilize my extensive clerical and data input expertise.
Qualification Summary:
Over twenty years experience in clerical / data entry. Outbound and heavy inbound phone calls. Most recently worked in personnel and vocational college industries. Previous experience in customer service was in the cable T.V., cold storage, and rubbish industries. Strong data input,communication and interpersonal relation skills. Ability to work independently as well as with a team to accomplish goals, in a professional manner.
Diverse background working in Customer Service:
• Director of Placement – Communicated student’s qualifications to employers.
• Senior Coordinator – Communicated open positions to temporary workers as well as communicated qualified workers to employers
• Heavy telephone screening Experience – pre-qualified applicants
• Client Relations – Coordinated client field visits, & weekly telephone follow up
Experience:
2009 – Present: Admin. Support- Dwayne Omarr Enterprises LLC – Customer relations
2004 – 2009: Care Giver - IHSS & Visiting Angels – Customer relations
1998 – 1999: Director of Placement – Career Colleges of America – Customer relations
1992 – 1998: Senior Coordinator – Stivers Temporary Personnel – Customer relations
Customer Service/Director/Interviewer/Recruiter/:
1992- 1999
• Face to Face Interviews
• Client Relations
• Performed Mock Interviews
• Dress For Success Classes
• Skills Assessment
• Telephone Screening pre-interviews
• Taught Career Development Classes
SKILLS: Computer Proficient in MS Word, and MS Works, basic Power Point and Excel, extensive data entry and 10 key, headset, and video camera.
Education/Professional Development:
Colorado Technical University February, 2012
Associates Degree in Business Administration
REFERENCES AVAILABLE UPON REQUEST
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