KIMBERLY JOY CARIAN MINGO
Present Address: Zone 3 Upper Bicutan Taguig City
Permanent Address: #0988 Bukal Sur Candelaria Quezon
Mobile: (+63)921- 6809532 / +63-917-*******
PROFESSIONAL EXPERIENCE
Marriott Hotel Manila
Position : Banquet Associate/Function in-charge
Duration : July 23, 2009-present
• Served guests of various ethnicities in different ceremonies at the banquet hall
• Attended to all the guests promptly
• Cashiering using Micros
• Provides support to fellow personnel and effectively communicate with kitchen departments to ensure a successful and effective operation ending in a positive guest experience while maintaining the company’s standard of excellence.
• Read and analyze banquet event order in order to gather guest information, determine proper set up, timeline, specific guest needs, buffets, action stations, etc.
• Set up banquet area/room, ensuring cleanliness and proper set up
• Monitor and maintain cleanliness, sanitation, and organization of assigned station and service area
Position : RED COAT/Conference Butler
Duration : July 23, 2009-present
• On site contact for all meetings and functions in the hotel
• Check room set-up to see that Banquet Event Orders directions are completely followed. Ensure that all public areas are neat and clean.
• Communicate all Banquet Event Orders changes to catering office and affected departments.
• Communicate with guests and other employees to ensure guest needs are met
TRAININGS
Grappa’s Ristorante (60 hrs)
Greenbelt 3 second level, Ayala Center, Makati City
March 19-24 2009
Astoria Plaza Hotel (500 hrs)
Front Office Department(Reservation)
Banquet Department
Housekeeping Department
Sales and Marketing (Room Sales)
#15 J Escriva Drive Ortigas Business District Pasig City
January 22- March 18, 2009
Old Swiss Inn (125 hrs)
1030 Belen Street Paco, Manila
December, 2007
Garden Plaza Hotel (125 hrs)
1030 Belen Street Paco, Manila
December, 2007
Bayview Park Hotel Manila (100 hrs)
Basic Hotel Operations Seminar and Hands-on Training
118 Roxas Boulevard corner U.N Avenue Ermita Manila
December 20, 2006
AWARDS AND ACHIEVEMENTS
Received the highest number of guest commendations - Marriott Hotel Manila, November 2010
Academic Scholar (TESDA) - SY 2005 – 2007 (Enverga University)
1st Place/Gold Award - Mini Chefs on Parade Quiz Bee 2007
Education Contracting Scholar - SY 2001- 2005 (Enverga University)
9th placer - Class 2005
1st honor - Class 2001
EDUCATION
Manuel S. Enverga University Foundation Candelaria INC.
Bachelor of Science in Hotel and Restaurant Management
April 2009
Associate in Hotel and Restaurant management
March 2007
High school
April 2005
Candelaria Elementary School 1&2
Elementary (March 2001)
ORGANIZATIONAL AFFILIATIONS
Quezon Tourism Council
Member : August 2007 – present
SEMINARS ATTENDED
Tourism and Hospitality Congress
SM City and Queen Margarette Hotel, Lucena City
August 1-3, 2008
Food Safety & Sanitation Class
McDonald’s Lucena, Quezon Avenue
October 14, 2007
Reminiscing our Filipino Cultural Heritage (AAHRMEI)
Trinity University of Asia, Quezon City
August 24-25 2007
Guest Service Operation (Front Office Operation)
HRM Laboratory Skills
March 17. 2006
Study Tour of the facilities and Operation of Manila Hotel
Luneta, Manila Philippines
September 10, 2005
Educational Tour “Hyatt Regency Manila”
Manila Philippines
September 10, 2006
PERSONAL INFORMATION
Date of Birth: November 24, 1988
Place of Birth: Candelaria, Quezon
Civil Status: Single
Nationality: Filipino
Religion: Roman Catholic