Paula A. Hirtle
**** *. **** **. **** K, Aurora, CO 80013
*************@*******.***
OBJECTIVE
BSN graduate with six years teaching experience seeking temporary clerical position
EDUCATION
University of Colorado College of Nursing, Aurora, CO
Bachelor of Science in Nursing, Cum Laude, December 2008
Colorado RN Licensure Expires September 30, 2009
Vanderbilt University, Nashville, TN
Master of Arts in Teaching Latin, Secondary Education Certification, May 1999
University of Massachusetts Amherst, Amherst, MA
Bachelor of Arts in Classics, Greek and Latin Language Concentration, September 1996
QUALIFICATIONS SUMMARY
Interacts with customers and colleagues in professional and positive manner
Strong ability to work in fast-paced environment with ability to multi-task and excellent attention to detail
Excellent communication skills, both written and oral
Able to work well both independently and as a member of a team with minimal supervision
Impeccable customer service skills developed over 20 years in customer service industry
Valley Hope Substance Abuse Center, Parker, CO August 2008-February 2009
Business Office Secretary
Initial assessment of clients seeking help with various addictions on phone and in office
General office duties, including filing, deposits, answering telephones, scheduling appointments for staff of 12, mail and message distribution
Assisted patients and families as needed
Greg Fisher Lighting Sales Littleton, CO October 2006-February 2008
Office Assistant/Receptionist
Answered phones and assisted customers in busy, family-run lighting representative business
Quoted lighting jobs for area contractors
University of Denver High School, Denver, CO August 2004-June 2005
Lawrence Academy, Groton, MA August 2001-June 2004
Walnut Hills High School, Cincinnati, OH September 1999-June 2001
Secondary School Latin Teacher
Developed and implemented lesson plans for all levels of Latin through Advanced Placement
Sponsored extracurricular groups such as Junior Classical League, freshman soccer, volleyball, and skiing
Traveled to Peru with group of students to develop Spanish speaking skills and improve cultural understanding
Presented faculty lecture on Etruscan tombs
Team teaching with other academic departments such as English and Social Studies
Therapeutic Advocacy and Support Centers, Wakefield, MA June 1997-August 2003
Coordinated the day-to-day operation of non-profit travel/learning program for developmentally and physically challenged adults
Utilized team planning and management approach
Planned and led week-long excursions to various national and international destinations
Assisted guests with activities of daily living and medications
Supervised and trained staff of 20
Managed resources, budgets, and schedules
REFERENCES AVAILABLE UPON REQUEST