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Customer Service, Interviewing, Training, Problem solver, Motivated

Location:
San Antonio, TX, 78233
Posted:
June 27, 2012

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Resume:

OBJECTIVE

Looking for a new opportunity to use my organizational, interpersonal and leadership skills, as well as my skills in debriefing and interviewing.

SKILLS

- Leadership

- Able to type 40+ wpm

- Strong instruction and training skills with individuals at all levels

- Great at customer service

- Proficient in Microsoft Office

- Excellent problem solving, interviewing, and phone skills

- Works well in a team or individually

- Strong oral and wriitten communication skills

- Values accuracy and attention to details

- Flexible and easily multi-tasks when necessary

WORK EXPERIENCE

Gold's Gym, San Antonio, Texas United States

Personal Trainer

05/2012 - 05/Present

20 hrs/wk

- Responsible for providing gym patrons with a tour of the gym and an orientation on the proper use of the equipment

- Provide personal training for individuals of all ages and abilities in order to reach their goals

- Maintain a high level of customer service whether just answering questions or selling a personal training package

Army, San Antonio, Texas United States

Human Intelligence Collector

02/2009 - 03/2012

168 hrs/wk

- Lead a team of five Human Intelligence Collectors and two Military Intelligence Analysts

- Served as primary Observer Controller for five Battalion-level Military Intelligence training exercises

-Was hand-selected over 12 senior personnel to travel to Norfolk, VA to help conduct pre-deployment training for joint task force commanders and personnel

-Served as primary Observer Controller for over five military intelligence exercises in Camp Bullis at the Intelligence Security Command Detention Training Facility (IDTF)

-Provided assistance in training for over five military intelligence exercises in Camp Bullis at the IDTF

-Deployed with unit to Bagram Airfield, Afghanistan (February 2010 to February 2011)

- Selected above peers and seniors to provide support to Joint Special Operations Command (JSOC) as a Liaison between the Command and the Detention Facility in Parwan, Afghanistan

- Conducted over 250 interrogations while working with JSOC

- Personally trained over 25 new Human Intelligence Collectors to interrogate in tactical and strategic environments and in proper report writing

Army, Vilseck Germany

Human Intelligence Collector

11/2006 - 02/2009

168 hrs/wk

-Deployed with unit to Baghdad, Iraq and Diyala Province, Iraq

- Conducted over 1000 interrogations and screenings in Division Holding Annexes in Camp Liberty and Forward Operating Base (FOB) Prosperity in Baghdad, Iraq and in FOB Warhorse in Diyala Province, Iraq, resulting in over 1000 intelligence reports excellently written

- Conducted three mobile interrogation team missions throughout Baghdad, Iraq

- Supervised and trained six new interrogators on how to conduct tactical interrogations and screenings

Army, United States

Human Intelligence Collector

12/2005 - 11/2006

168 hrs/wk

-Basic Entry Training and Advance Individual Training

Owen County YMCA, Spencer, IN United States

Lifeguard/Swim Instructor

09/2005 - 12/2005

24 hrs/wk

- Responsible for opening and closing the aquatic facility, maintaining cleanliness, and providing a safe swimming environment for two swimming pools and a sauna

- Taught swim classes for children aged 3-10

- Maintained written plans and documentation of swim lessons for each participant

Arthur Jordan YMCA, Indianapolis, IN United States

Lifeguard/Swim Instructor/Family Night Coordinator

05/2004 - 09/2005

36 hrs/wk

-Responsible for opening and closing the aquatic facility, maintaining cleanliness, and providing a safe swimming environment for two swimming pools and two saunas

-Was hand-selected by supervisors to provide lifeguard support for the Indiana School for the Blind because of extensive experience working with children and adults with disabilities

-Supervised five swim instructors during weekend swim lessons

-Taught over 100 swim classes for children aged 3-10

-Taught over 50 private swim lessons for three adults and three children with disabilities

-Responsible for coordinating rental equipment and safety personnel, planning the activities and supervising the employees for the YMCA Friday Family Night and Parent's Night Out, as well as keeping record of all documentation of the rental equipment and budget

Happiness Bag, Inc, Terre Haute, IN

Caregiver

05/2003 - 12/2003

30 hrs/wk

- Provided care for children and adults with disabilities to include, but not limited to: bathing, feeding, diaper changing, and aiding in physical and occupation therapy sessions

- Planned an art, drama, educational, or physical fitness activity for 20-40 participants daily

- Trained six college interns in how to properly care for the participants

Happiness Bag, Inc, Terre Haute, IN

Intern

10/2002 - 05/2003

24 hrs/wk

- Provided care for children and adults with disabilities to include, but not limited to: bathing, feeding, diaper changing, and aiding in physical and occupation therapy sessions

- Planned an art, drama, educational, or physical fitness activity for 20-40 participants daily

Dial America, Bloomington, IN United States

Sales Representative

12/2001 - 09/2002

26 hrs/wk

- Made calls on behalf of multiple Dial America clients to sell goods and/or services to people who were already affiliated with the Dial America clients

- Maintained high level of customer service while multi-tasking and working in a fast-paced environment

EDUCATION AND TRAINING

Cochise College Fort Huachuca, AZ

A.A.S. in Intelligence Operations

2006 - 2012

St. Phillip's College San Antonio, Texas United States

A.A.S. in Occupational Therapy Assistant, GPA: N/A

2012 - Present

DOD Strategic Debriefing Ft Huachuca, AZ United States

2010 - 2010

Vincennes University Indianapolis, IN United States

N/A in American Sign Language, GPA: 3.7

2003 - 2005

Ivy Tech Community College Terre Haute, IN United States

N/A in Human Services, GPA: 3.8

2002 - 2003



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