Customer Service Human Resources

University Gardens H-* calle bambú Arecibo PR ****2 cell 787-***-****

email ********@*****.***

Carol M. Castro Hernández

Objective Obtain a position in any Business area or in Human Resources. To provide service to the public and apply my skills and knowledge, while growing as a professional.

Education University of Puerto Rico Mayagüez Campus, August 2004-December 2009

Bachelor’s Degree of Science in Business Administration

Major in Organizational Studies (Human Resources)

Experience

Skills

• Loft AnnTaylor Outlet, prepared the store and processed merchandise for opening and customer service (March 2011- May 2011)

• TJ Maxx, Sales Associate; cashier and customer service (Oct 2010- Jan 2011)

• Kelloggs, gave promotions of cereal and cookies (Apr 2010- Sept 2010)

• Tactico,Gave promotions of Dove, Mistolin, Green works and Clorox (May 2008- Aug 2008)

Interpersonal skills of teamwork, communication, multitasking, proactive, organized, cooperation, fast learner, able to work under pressure, customer service Bilingual: Spanish and English Microsoft office Word, Excel and Power point

College Activities

Worked in teams in order to make projects and research and used Microsoft Office

August-December 2009: Did research of: The downtime and downsizing affect the productivity of employees of the company Lifescan in Aguadilla for my seminar course

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