Daniel Lent Resume

DANIEL P. LENT

*** *. *********** ****  Placentia, California 92870

***********@*****.***  714-***-****

________________________________________

Highly accomplished executive with experience in sales, marketing, operations, profitability improvement, strategic positioning, new business development and customer retention. Respected leader with the ability to develop and optimize team performance through motivation, goal setting, established accountability, and imparting individual ownership of corporate vision.

________________________________________

PROFESSIONAL EXPERIENCE

PACIFIC METAL CUTTING – Placentia, Ca 2007-Present

Operations Manager

 Responsible for the daily management of 22 associates consisting of production personnel, Shipping and Receiving Manager and staff, drivers and Quality Control Manager.

 Implemented an Order Tracking System designed to track all work orders from creation through final completion and invoicing.

 Daily focus on throughput improvement by means of strategic scheduling of work orders, monitoring saws for appropriate speeds and feeds, use of appropriate blades for material and constant interaction with Production Leads to ensure customer due dates are met.

 Participated in the development of a proactive Quality Control Program designed to inspect and document quality of all final projects as well as all work in process.

SWEET LIFE ENTERPRISES – Santa Ana, Ca 2006-2007

Vice President Brand Ambassador

 Responsible for all leadership aspects of nationwide Customer Service Ambassador Team consisting of 17 representatives located throughout the country.

 Motivated and inspired team to manage and grow existing business, representing approximately $54 million in annual sales revenue.

 Reviewed monthly sales reports with Customer Service Ambassador

Team, identifying areas of opportunity as well as measuring progress pertaining to individual and Team goals.

 Interacted daily with national customer base to ensure the successful maintenance and growth of the business.

 Cultivated Customer Service Ambassador development through goal setting, planning and executing.

 Travelled up to 80% to work directly with team and customers in their geographic markets.

DANIEL P. LENT  Page 2

________________________________________

PROFESSIONAL EXPERIENCE CONTINUED

PEGASUS BUILDING SERVICES – Long Beach, Ca 1993-2006

Vice President 1998-2006

 Directly responsible for all management aspects for the Long Beach region that produced approximately $824,000 in monthly revenues.

 Developed a highly motivated 15 member management team focused on achieving revenue goals through new business development, customer retention and pro-active account management.

 Established a variety of programs to recognize and reward outstanding individual and team performance.

 Instituted “Healthy High Performance” cleaning program in effort to create product differentiation versus “traditional” programs thus strategically positioning company on the cutting edge of the industry.

 Identified and developed additional business opportunities ranging from “add on” service offerings to corporate expansion into new geographic markets.

 Involved in daily customer interaction in order to facilitate individual needs as well as ensuring satisfaction.

 Formed and cultivated strategic alliances with vendors and business partners.

 Held monthly strategic planning meetings with principals to review financial reports, identify current business opportunities and discuss any necessary shifts in market/customer focus.

 Devised sale pricing and labor budgets for all new business.

Director of Business Development 1995-1998

 Responsible for preparation of all accounts receivables, collections and bank transactions.

 Created, prepared and analyzed account profitability reports, account action reports, sales forecasts, and commission reports.

 Accountable for staff training and directing sales team consisting of 3 sales representatives and 2 sales support employees.

 Developed and implemented sales and marketing plans and objectives.

 Established internal cost controls, reviewed major expenditures, and searched for cost effective options.

Account Executive 1993-1995

 Developed approximately $150,000 in monthly contractual sales.

 Responsible for lead generation, setting appointments, proposal preparation, presentation, and closing the deal.

 Assisted operations and customer service departments with the development of start up plans for all new business.

DANIEL P. LENT  Page 3

________________________________________

PROFESSIONAL EXPERIENCE CONTINUED

MAY DEPARTMENT STORES – North Hollywood, Ca 1991-1993

Assistant Buyer

 Assisted Buyer in developing and growing the Boys 8-20 Department.

 Responsible for product selection, pricing, and store distribution.

 Prepared all advertisement copy, merchandise, and point of sale displays.

EDUCATION

Bachelor of Science in Business  University of Southern California – Los Angeles, Ca

PROFESSIONAL ASSOCIATIONS

International Facility Management Association (1994 to 2006)

United States Green Building Council (2004 to 2006)

Contact this candidate