Sales Customer Service

RICHARD R. MORENO

*** *. *** ***. #*

Mesa, AZ

c: 602-***-****

e: ***********@*****.***

Objective

TO OBTAIN A POSITION WITH A CHALLENGING COMPANY, WHILE UTILIZING MY

EXPERIENCE TO PROVIDE GROWTH OPPORTUNITIES ON A PERSONAL AND PROFESSIONAL LEVEL.

Work Experience

Power-One, Inc./Superior Technical Resources 8/11 - 3/12

Phoenix, AZ

Warehouse/Receiving/ Material Handler

-Received incoming international and domestic shipments of raw materials for assembly of reusable energy inverters.

-Proficient experience using ORACLE software for receiving, accepting and delivering product to assembly departments, or stock racking inventory.

-Extensive knowledge using RF Guns for inventory cycle counts, job part picks or sub inventory transfers.

-Certified sit down forklift and Standing Reach lift (aisle bulk inventory, 4 racks high)

-Assisted part runners with keeping assembly lines stocked for continuous work.

-Maintained a cleanly and safe work environment.

Corestaff/Shutterfly 10/10 - 1/11

Tempe, AZ

Warehouse

OC Department Photo and Books

-Shipped Books and Photos over required hourly units. Extended knowledge

of shipping methods and needs.

-Assisted with assembly of books and quality of books before assembly.

-Maintained cleanliness of photo/book stations.

Innovative Concepts Marketing LLC. 07/09 - present

Owner/CEO

Marketing/Advertising

-Extended knowledge of Direct response marketing, Ecommerce marketing and

social networking advertising in combination with website creation and

SEO knowledge.

-Customized and specific marketing strategies tailored to customers

needs.

CareerBuilder.com 11/07 - 6/09

Scottsdale, AZ

Media Specialist/Sales

-Set appointments with C level contacts to discuss media strategies and

target audience.

-Discover marketing/advertising solutions.

-Create campaigns solutions tailored to clients needs.

-Direct mailings, target emails, social media outlets, display ads and

custom magazines.

-B2B and consumer campaigns focused on exposure to clients products,

website, services or enrollment programs.

-Assisted with creating and strengthening clients employment and

consumer branding.

-Identifying soft costs related to clients recruiting process and length

of open recs.

-knowledge of job postings, resume database, SEO, ATS's and demographic

research related to clients’ needs.

Brown Mortgage Network 1/07-10/07

Phoenix, AZ

Loan officer

-contacted prospective clients for home loans.

-assisted borrowers with available loan products for individual needs.

-researched what rates we could offer, qualified and processed the

loans.

First Magnus Financial Corp. 04/06 - 11/06

Tucson, AZ.

Mortgage Consultant

-Received leads from Lending Tree applicants for home loans.

-Maintained constant communication with borrowers during loan process.

-Multi-tasking ability, phone and computer related.

-Researched available products for all different types of prospective

customers, identified with customers individual situations and provided

offers meeting customers goals.

Finish line 2/05 - 2/06

Tucson Mall, Tucson, AZ.

Sales/ Stock

-Assisted customers with athletic footwear needs.

-Greeted and gathered information from potential customers to help with

different footwear options.

-Consistently achieved weekly sales goals.

-Maintained weekly inventory shipment counts and deciding where and how

the stock our product.

Ameriquest Mortgage 8/03 - 3/04

Tucson, AZ.

Account Executive

-Assisted with "C" paper, or above, mortgage home loans.

-Inbound and outbound phone experience.

-Evaluated each customers individual situation and provide them with more

then one option to assist or better the customers finances.

Voicestream Wireless/ T-Mobile 1/01 - 12/02

Tucson, AZ.

Sales associate

-Provided customer service to existing customers; bill payments, loaners,

questions about service plans, and phone upgrades.

-Consistently was 1st in sales at out store, our store was top 5% in

region for 6 months, and I was #2 in the company for sales to quota for

2 months. (Jan. and Feb. 02)

Charles Schwab Co., Inc. 4/99 - 12/00

Phoenix, AZ.

Assisted Registered Representative

-Assisted Platinum and Gold Signature service clients with account

information.

-Responsibilities include; keeping Abreast of the market, assisting with

company reports, tracking incoming and outgoing wire transfers, setting

up customer accounts for electronic availability (i.e. phone, internet),

personally following up with customer discrepancies, keeping track of

team productivity statistics.

-Obtained Series 7 license.

-Assisted the signature gold team with enrollments, checking the

requested accounts for required assets amounts, and coding the master

and sub accounts.

Education

Amphitheater High School 8/88 - 5/92

Tucson, AZ.

-Received diploma, G.P.A. 3.0

-Student athlete of the month; Sept. 1991

Eastern Arizona College 5/93 - 12/93

Thatcher, AZ.

-General studies

-Athletic scholarship

Pima Community College 1/94 - 5/95

Tucson, AZ.

-Psychology major

Computer Skills:

- Proficient in use of Windows 95, Windows NT, Windows XP, Microsoft,

Word perfect, Excel, Photoshop, website development/maintenance,

product development . Type 65 wpm

Contact this candidate