Teresa Gorby
Home 281-***-**** ***** Walters Road, 123
Cellular 281-***-**** Houston, Texas 77014
******@*****.***
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Executive Summary
Administrative Director of Nursing Services with more than ten years of experience in management and function of skilled rehabilitation, long term care, and skilled nursing facilities. Utilizing a teaching approach to the improvement of the nursing department’s skill level and knowledge of Medicare reimbursement, risk management, and communication with Medicare replacement insurance providers insured best quality care while exceeding corporate and the patient’s expectations of care. Promoted to this position based on success in improvement of Medicare reimbursement rate, improvement in customer relations, and improvement of employee retention. Additional experience includes implementation of the only pneumonia prevention program at the SNF level in the Houston area, marketing and CEU presentations on behalf of the company, and charter member of the Methodist Hospital Skilled Nursing Facility Network.
Professional Background
Administrative Director of Nursing Services 2007 to Present
HCR Manorcare Heartland of Willowbrook Houston Texas
Management of over seventy employees with multiple licensure levels to meet the needs of highly complex sub acute patients.Effectively maintain budget and supply to meet and exceed company expectations. Implemented a new hire orientation and continuing education program that elevated the nursing department overall skill level to meet the sub acute rehabilitation model.
• Deficiency free annual survey for a 120 bed facility with a Medicare/managed care patient population of 60-80 patients. Employee retention improved from forty percent annualized to seventy percent annualized over last year.
• Strong advocate of education, training, and growing the nursing department in responsible patient centered manner.
• Increased average Medicare rehab utilization grouper rate from $380.00 per day to $450.00 per day
Director of Care Delivery 2006 to 2007
HCR Manorcare Heartland of Willowbrook Houston, Texas
Monitored and directed the care of up to forty-one skilled patients. Supervising directly five licensed personal and twelve certified nurses aide solved and resolved customer service/care issues. Developed and implemented state mandated plan of corrections.
Resident Assessment Coordinator 2005 to 2006
HCR Manorcare Heartland of Willowbrook Houston, Texas
Planned, scheduled, and coordinated the completion of Medicare and OBRA required assessments and care plans for up to forty skilled patients and eighty non-skilled patients.
• Zero Medicare default rate days during tenure.
• American Association of Nurse Assessment Coordinator certified.
RN Case Manager 2004 to 2005
Heartland Home Health and Hospice Houston, Texas
Assess, plan and provide the care of patients in the end stages of their disease process in varying settings. Coordinate this plan of care with multiple disciplines (social services, chaplain, volunteers and physician oversight) insuring the patients and their families received medical, emotional and when needed spiritual support through this process.
• Expanded case load from a daily average of five patients to twelve patients in three facilities, two hospitals as well as the home patient environment
Additional Experience
RN Weekend Charge Nurse -RN 03 to 2004
Tomball Nursing Center Tomball, Texas
Evening Supervisor/Unit Manager - RN 2002 to 2003
Mariner Healthcare Houston Texas
Charge Nurse/Resident Assessment Coordinator - RN 2001 to 2002
HCR Manorcare Heartland of Willowbrook Houston, Texas
Resident Assessment & Care Plan Coordinator - LVN 1998 to 2001
Mariner Healthcare Houston, Texas
Floor Nurse - LVN 1997 to 1998
MD Anderson Cancer Center Houston, Texas
Education
Certificate, Licensed Vocational Nurse 1997
North Harris Montgomery County Community College - Kingwood Kingwood, Texas
Completed training for Licensed Vocational Nurse focusing on bedside nursing.
Associate Applied Sciences, Nursing 2000
North Harris Montgomery Community College District - North Harris Houston, Texas
Graduated from an exemplary rated course earning an Associate Applied Science - Nursing Degree. License #682886 expires 11/09