Sales Manager
Resume:
Bassam Ahram
** ********** ***. ******, ** K*H *J9, Canada 613-***-**** ***********@*****.***
CORE COMPETENCIES
• Planning & setting Operational and Maintenance Programs for industrial plants including Water Pumping Stations & Transmission/distribution networks
• Service Mechanic, Caterpillar Agents Service Shop.
• Project Management from initial price estimation through budgeting and planning, procurement and execution, resources and cost controlling, testing and commissioning to final handing over
• Proficient in Construction Management tools and various application software, MAXIMO, MS Project Management, GIS.
• Management and Team Building
• Expertise in planning & implementing Water quality Controlling regulations and programs.
• Technical products procurement and Marketing planning
and implementation
• Sales lead generation
• Innovative Leadership
• Solid follow-up and relationship cultivation
• ISO 9001:2000 Trained and lead Auditor
• Value Engineering Trained and applicator
TECHNICAL PORTFOLIO
• MS Office Suite
(ICDL Certified)
• MS Project-2000 CPM
• MAXIMO User
• GIS user
• CFA Level-I, trained
• ACAD User
• Engineering Graphics
• Annual Budget / Cash-flow preparation and control
• Pumping network calculation & sizing along with surge controlling
• Heat transfer calculation and sizing of HVAC required elements
LANGUAGES
• English-Fluent
• Arabic-Fluent
• Hebrew-intermediate
EDUCATION
Bachelor of Science, Mechanical Engineering
University of Mississippi, Oxford, MISS, USA
1982
General Studies, Pre-Engineering Diploma
Pasco Basin College,
Pasco, Washington State, USA 1980
Vocational Training Centre, diploma in Auto Mechanic, Jerusalem-1977
Training Courses:
• ICDL computer
• Company Safety Procedures & Policy Manual, acquired Authorization AP1, 2 & 3 & Competency CP-3 certifications.
• CMMMS, MAXIMO User.
• GIS introduction to ArcView8, Editor8 & Infro8 & Arc Viewer u
• MS Projects.
• Chlorination Tech.
• First aid Certificate
• Fluid Drives Techniques
• Risk Assessment HSE
• QMS Internal Auditor, ISO 9001:2000
• Lead Auditor Accreditation and training course for ISO OH&S Standard 18001:1999 & Implementation ISO18002:1999
• Awareness & Introduction to HAZOP-14001 & LAB ISO-17025 Standards
• Festival of Global Thinkers Conference UAE.
• Leadership Tutorial & Training Program.
• Value Engineering certificate – Level-I
• Achieved first level for CFA (Chartered Finance Analyst).
• Attended Advanced level of Strategic Planning Courses using Martin Kaplan concepts & methodologies.
• Attended many world conferences in Water Business & Conventions for many renowned Manufactures & also exhibitions related to Water technology.
MECHANICAL ENGINEERING
PROFESSIONAL (O&M)
Performance excellence with over 13 years of experience commitment toward offering superior services. Progressive track record of experience in Operations & Maintenance (RM / PM / CBM), Business Support and Assets Management, and also General Contracting Project Management, Technical Procurement & Sales.
Known for setting up & steering the execution of planned programs geared towards finishing on time with an eye on H&S, Quality & close cost controlling along with customer satisfaction and retention. Aptly able to interpret work tasks / customer needs with technical knowledge management in line with policies, procedures, regulations and codes.
• Lead member of the Technical Services Team, accountable for providing "expert level" advice, direction, and support for all parties involved with the ongoing operation, maintenance, and expansion(s).
• Can mentor junior engineers and provide advice and direction to Operations, Maintenance, Engineering, and Project personnel as required;
• Will demonstrate "non-authoritative leadership" (NAL) with a wide range of personnel across the entire operation/project and at all required organizational levels;
• Can establish productive working relationships with Vendors/Suppliers, Contractors, and Consultants providing resources and services to the operation/project, and with personnel in other operating plants;
• Can provide specialized day-to-day and long-range engineering services with a focus on safety, reliability, and cost reduction;
• Capable of monitor system/equipment conditions and performance, and provide troubleshooting and enhancements as required;
• Within own specialized sphere, direct research into new solutions, processes, or methods;
• Can easily develop detailed project scope, cost estimates, and benefits to justify capital projects and secure funding;
• Trained to implement and manage project budgets and schedules;
• Serve as the technical expert in the fields of equipment/piping inspection, modification, repair, fitness-for-service assessment, operation envelope, and provide mentorship and guidance to less experienced engineers and specialists;
• Oversee and ensure that contractors meet quality, cost, and schedule targets;
• Support turn-around planning and execution;
• Drive the continuous improvement of equipment reliability and costs through elective equipment care plans and root cause failure analysis;
• Provide approval for deviationsfrom the regulated design and construction standards and requirements;
• Develop/revise company engineering standards, specifications, and work procedures, and provide input to future phase design.
Education/Experience
• P. Eng. eligibility
• Minimum of 15 years of experience in maintaining and troubleshooting piping, exchangers, vessels, and other stationary equipment; using MAXIMO
• Having 10 or more years of experience in a maintenance or plant engineering role in an operating up grader, similar to oil refinery, such as API standard plants; and other industrial site experience related to Water Pumping.
• Thorough understanding and practical application of the damage mechanisms affecting fixed equipment and fitness-for-service engineering assessments: experience with materials engineering and rotating equipment such as Main Pumps, Ventilators, Compressors, & Generators.
• Having experience and equipment knowledge of different processes such as; Waste and Drinking Water Treatment Plans; and Utilities is definitely preferred;
• Possesses strong leadership, communication, interpersonal, organizational, and new infrastructure development skills.
Professional Experience
Job Post: Plumbing Sales Associate
Company: Home Depot, Barrhaven; Ottawa ON. May-2012 – Present
Free lance as Water quality and Business Development Consultant 2010-2012
Job Post: General Manager
Company: Al Falah Constructions LLC 2009-2011
Abu Dhabi, UAE
http://www.alfalahconstructions.com/
General Contracting business, Headed the construction team for the past 2 years, the company is specialized in Industrial Plants, O&G and infrastructures including roads, utilities systems, and high rise buildings. I took charge of Managing a team of more than 700 employees and handled projects with up to US$ 500 million annually.
Highlights include:
• Prepare & set a 5-y strategic plan.
• Contributed to securing prestigious and profitable jobs
• Improved company level of qualifications and certifications along with resources to increase business opportunities & market share.
• Restructured the organization.
• Revised and re established all policies, procedures then incorporated a new project management system, along with computerized overall management application software and network, “EZ-Ware”
• Improved Quality, Health & Environmental controls and certifications along with customer satisfaction.
• Established an informative reporting system including KPIs with monthly board meetings to review and aligning actions with plans.
WED/ADWEA/Abu Dhabi Transmission & Despatch Co. / TRANSCO
http://www.transco.ae/
Abu Dhabi-UAE 1997-2009
Principal Engineer 1997-1999
Project client representative for Development, Construction Testing & Commissioning of main water transmission of 100MGD, through 4 Main Water Pumping Stations and 110-km twin 1200mm pipeline
Head of Section / then Department Head –Water O&M 1999-2002
Taking Charge of a regional Zone consisting of group of 18 Water Pumping Stations, pumping up to 400MGD, from Main Power Plants/Water Production Plants to Abu-Dhabi Cities, the Mainland & Western region through an approx. 1300-km of pipeline Network 600mm up to 1600mm.
The main responsibilities included:
• Operating Engineers Act, CSA Standards, ASME Code, BS Standards, NFPA-20 Building/Fire Codes, Occupational Health and Safety Act, Authorized Person Level-1,2 & 3, Competent Engineer for Low & MV operations, Isolation, Earthing and delivering Hot Work Permits.
- Knowledge of safety procedures, life support systems (First Aid Certificate) Mechanical Experience including; Pumps, Drives Ventilators, Diesel Generators, Compressors, Gas Chlorinators, medical gases (air), vacuum and oxygen systems, knowledge to deal with hazardous substances and gases, H2S, Cl2, Asbestos, confined space, working at heights. Capable of Design, implement & Supervised Operations & Maintenances plans using CMMMS system (MAXIMO)
• Carry out the periodic routine maintenance works, the planned corrective and or conditional maintenance works, repair and fix all breakdown occurrences, replace and install/align, test and commission new equipment, liaise with machines manufacturers/suppliers/or agents for any technical needs, procure and outsource parts, consumables and services to keep plant running including, main equipment such as, Pumps, drive motors, switchgear (MV&LV), valves, instrumentations, PLC control units, ventilators, Generator sets, chlorination plants, water reservoirs level controllers and sensors, surge controlling vessels, magnetic & Ultrasonic flow meters, UPS, FF & FA, and any industrial plant related building ancillaries.
• Minimize Outages, maximize utilization & improve system availability.
• Design & Implement complete water quality by applying WHO/Local regulations water sampling & testing programs.
• Set and put in place complete emergency/Contingency plan.
• Deliver daily water targets.
• Shared in company privatization plans and restructuring
• Shared a Bench-marking study for the company against similar business companies world-wide to find best practices of similar businesses in order to develop the company water sector overall Cost control/performance.
Water Transmission Department Head - Strategic Business Support (SBS). 1999-May 2002
The responsibilities in this post included:
Materials / Spares Procurement & Services Contracts.
Capital Projects supervision & Commissioning.
Energy Saving Project.
Implemented a regulated water quality control program, with round the clock sampling, analyzing, recording and reporting. “Over 55000 sample per annum”.
Replaced the Chlorine Gas disinfection plants in all pumping Units with Sodium Hypochlorite Generation plants.
Participated in a plan to remove and or reduce the presence of Bromate from Abu-Dhabi drinking water to a level of less than 10PP.
Became Owner of four major Business Plans resulting form Company overall objectives, namely are:
Reduction of Energy consumption by Min. 5% per Annum
Change Assets Maintenance Philosophy to become Conditional Based Maintenance rather than Planned based on manufacturer & Experience recommendations.
Improve water Quality and reduce lab cost by 2% in 2000.
Customized a Training & Development program for new employees.
Water Assets Performance Dept. Manager May 2002 till Jan 2004
The responsibilities included:
Review and establish all Assets Performance related polices & Procedures.
Set a monitoring system to track performance measures of planned against actual operations and set KPI measures to challenge the regulator settlement agreements.
Review and supervise infrastructures and budget requirements of water projects along with 5-Y & 10-Y master plan
Review/Supervise the Infrastructure for the interim facilities such as Pumping Stations, connections to interfacing points, connection to existing Transco’s water connection
Integrated Trading Company / Amman – Jordan 1992-1997
http://itcjo.com/index.html
Sales Manager & Deputy Managing Director
Established New Construction, General Trading & Equipment supply & Services Co. in the following Fields activities:
• Construction works to Water process projects, Main Pumping stations, desalination plants RO filtration and Deep well submersible pumps supply erecting & service.
• Supply & Service Valves for different applications.
• Supply & Service Industrial & Domestic Ventilators.
El-Concorde Construction / Amman – Jordan 1990-1992
http://www.elconcorde.com/elconcorde//construction/whoweare
Tendering Dept. & Procurement Manager
Studying & Pricing Industrial, Utilities & Building Services Projects.
Set projects Budgeting needs, construction plans, subcontracts, mobilization plans, procure and negotiate with suppliers all necessary resources.
The awarded Contracts & Job during my work period with El-Concorde exceeded JD 20 Millions in 2 years time.
Grundfos Overseas - SAUDI Arabia 1990
Business Development Manager
Set Sales offices & teams to market Grundfos St. Steel Water Pumps in four Regions in the ME
Make complete market survey & Study to establish brand type & competition cutting edge product to break into a stringy and close monopolized market place.
Developed Excellence in Sales training courses for Sale Teams
Develop Excellence Marketing plan to high potential customers.
Prepared deletion program for local pump industrial plant to locally manufacture pumps & produce parts instead of importing them, so all pumps components will be 100% locally produced in 5 years time.
Sell & commission solar energy operated pumping systems.
Arabi Group / Kuwait 1982 – 1990
http://www.arabigroup.com/Arabico/sales_division.htm
Sales Manager
Started as Sales Engineer to market Grundfos St. Steel Water Pumps ABS Pumps, SPP Pumps, Valves, Pipes & Fittings, Ventilators, Irrigation systems, Construction Machineries, Construction systems including concrete form works & Scaffoldings, Space frames, Swimming pools, Water filtration systems, RO plants (Design, Construction, and performing O&M), and Garage equipment & tools.
Developed Excellence in Sales volume & brands supplied
Controlled over 22 sales engineers & over 20000 store items.
Developed state-of-Art work-shop to service and support sales items. Including Water Booster Pump set assembly plant with complete test & Performance rig, including flow/pressure/power/and efficiency monitoring, measuring & reporting/plotting instruments.
Established a Landscaping & Irrigation Contracting Division & Built a self owned nursery Plant & Greenhouse Farm to support the division.
Turnover in sales division exceeded $30M per annum during last year.
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