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Customer Service Quality Control

Indianapolis, IN, 46268
15.00 to 20.00
August 29, 2012

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**** ************* ** • Indianapolis, IN 46268 •

Mob: 317-***-**** •


To secure a position allowing me to serve with dedication and loyalty while providing opportunities for professional development and merit advancement.


ITT Technical Institute, Indianapolis, IN, SEP 2011

Bachelor in Industrial Automation Engineering Technology

ITT Technical Institute, Indianapolis, IN SEP 2009

Associate of Applied Sciences in Computer Electronics Engineering Technology

National Technical Honor Society (NTHS)

• High Honor

• Perfect Attendance Award


ITT Technical Institute, Electronics Club President SEP 2010 – JAN 2011


U.S. Marine Corp AUG 1976 - DEC 1979

• Honorably Discharged

• Good Conduct Medal Award


• Hands-on skills in analyzing, implementing, and troubleshooting analog circuits, including DC, AC, solid state and integrated circuits

• PC architecture, operating systems, maintenance, and troubleshooting

• Soldering Rework/Repair for printed circuit boards (PCBs)

• Electronic Devices I and II

• Digital Electronics I and II

• Electronic Communications Systems I and II

• Statistics

• Ethics

• Environmental Issues

• Manufacturing Processes and Materials

• Technical Graphics

• Pneumatics and Hydraulics

• Computer Numerical Control

• Process Control Circuits

• Advanced PLC

• Control Systems Analysis

• Automation for Manufacturing I & II

• Manufacturing Operations Management


Express Staffing (Temporary at Comsonics), Indianapolis, IN OCT 2011 – FEB 2012

Maintenance Technician

• Repaired multiple cable companies’ power supplies and integrated circuit boards

• Replaced hybrid chips in capacitors and circuit board units

Heartland Sweetener, Indianapolis, IN APR 2011 – JUN 2011

Maintenance Technician

• Troubleshot and repair on pneumatic machines

• Set up and start up on new machinery

ITT Technical Institute, Indianapolis, IN SEP 2008 – MAR 2011

Student Worker

• Responsible for shipping and receiving for the entire campus

• Responsible for five employees in the day to day operations as Bookstore Supervisor

• Responsible for the Inventory Control for the entire campus

McDonalds Indianapolis, IN SEP 2008 - MAR 2010

Customer Service Rep

• Responsible for greeting and purchase orders from customers

• Stocking Counters

Brama Inc Indianapolis, IN APR 2005 - OCT 2005

Paint Line Team Leader

• Assembly Lineman building propane tank cages

• Loaded and off loaded products on paint line as well as inventory and quality control

• Installed electrical components and wiring on computer base for installation

Dallman Industrial LLC Indianapolis, IN JUN 2004 - JAN 2005

Electrical Installer

• Assembled and installed bank machines

Labor Finders (Dallman Industrial LLC) Indianapolis, IN NOV 2002 - JUN 2004


• Operated forklifts

• Cleaned up construction sites

• Electrical wiring assembler

• Stripped buildings for remodeling

GSSC Midwest Patrol Indianapolis, IN OCT 2001 - JAN 2002

Security Officer

• Conducted foot and mobile patrols maintaining safe environment.

• Screened all individuals entering the facility

• Operated X-Ray machines and metal detectors

• Answered all emergency calls

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