Business Analyst

BALAMURUGAN BALASUBRAMANIAN

Phone: 905-***-****

*******@*****.***

Business Analyst

Business Analyst with over 5 years of experience. Detail oriented, results driven multi-tasker. Versatile communicator with passion to bridge the gap between business and technology by helping all stakeholders to identify requirements, and to choose the best solutions that enable the organization to achieve its goals.

UML Methodologies Use Case diagrams, Domain model, Activity diagram, Sequence diagram, Class diagram, Interaction diagram, State diagram, Component structure diagram

Testing Document & Review Test Cases, Unit testing, User Acceptance Testing (UAT)

Processes JAD process to collect business requirements, Workflow charts, prototyping, Designing / modifying System processes, Enterprise level Content Management, Conduct product / application training to end-users, Strong knowledge of SDLC/PMLC

Analysis Gap analysis, Analyzing integration touch points, Root cause analysis (fishbone diagram), Define solution scope, Prioritize requirements, Verify & Validate Requirements

Documentation Use Case / Scenario descriptions, Misuse Case descriptions, Traceability matrix, Business Collaterals, Wireframes, User Interfaces, Software/Business Requirements Specification (SRS/BRD), Functional/Non-functional requirements, Maintain reporting templates, Information Management

Soft Skills Team player, Strong verbal and written communication skills, Excellent Analytical and problem solving skills, Time Management, Goal oriented, attention to detail, experience in complex business analysis & design

Operating System Linux, Windows, Android

Programming Languages C, C++, C#, Python

Platform Java, .NET, MS Sharepoint

Database Scripting Languages SQL PLUS, PL/SQL, T-SQL, Business Intelligence using Data Mining with association rules

AWS Cloud Components Amazon Elastic MapReduce, SQS, S3, Simple DB, RDS

Apache Components Hadoop, MapReduce

Professional Experience

BUSINESS ANALYST 2007 - 2012

Excelsoft Technologies, India.

• Involved in eliciting, analyzing, documenting the requirements using interviews/workshops

• Prepared RFP and acted as technical resource for stake holders.

• Created software requirements specification, domain model, report specifications, traceability matrix, periodic design reviews, Business Process description and improvement, Workflow charts, and identified the scope of business area.

• Provided advice and status update, cost management within LoB along with implementation plan to all levels of stakeholders including clients, SME, CEO, COO, General Manager, Business Manager and Project Manager for their final approval.

Selected Projects

Broker Business Portal

Application of Aviva Insurance dealing with Policy management, Claim management, and Customer management.

• Interacted with SME, Project Manager, Team Leader and Test Lead to prepare reports such as Gap Analysis, impact analysis, cost management, Project planning, Defining Business scope.

• Participated in preparation and review of test cases,

Personalization & Optimization of Customer web pages

Generali Insurance customers’ web pages were personalized based on their profile and behavior.

• Collected detailed requirements were gathered and came up with design and prototype of the implementation.

• Interacted with the management team and acted as a key team member in the successful delivery of the project.

Learning Events Portal

Learn Activ is the Learning Event division of Excelsoft. The portal facilitates an interactive platform in bringing awareness to the students on various Learning Events as well to participate and contribute to the event-based community.

• Created software requirements, specification documents, defined scope Business Area and elicited Functional and Non-functional requirements

• Prepared Domain model, Use case diagrams and documentation, Workflow diagrams, Business collaterals for marketing team

• Monitored product lifecycle and reviewed test cases/scripts.

Device integration with SARAS K12 Solution

Student educational devices such as scientific probes from Vernier, Motic microscope, Celestron telescopes, Davis weather station, smart cards, and robotics are integrated with SARAS K12 solution.

• Designed the functionality according to the stake holders’ specifications.

ASST. PROFESSOR / FACULTY, DEPARTMENT OF INFORMATION TECHNOLOGY 2003 – 2007

Sri Sivasubramaniya Nadar College of Engineering, Chennai, India.

Education and Credentials

M.Tech (Masters in Technology) in computer science, 2003

Vellore Institute of Technology, Vellore, India – scoring 8.1 CGPA.

Associate Member of the Institute of Engineers (AMIE), in Computer Science, Institution of Engineers (India), 2000.

Trainings

Workplace Culture for IT Professionals, Certificate, Ryerson University - In progress.

Business Analyst & Enterprise Architecture, 2007.

Contact this candidate