Customer Service Sales
Resume:
Dear Management,
I recently heard about your open positions seeking a Peer Support Specialist for your company. I am very excited about these two positions, and have included my resume for your review.
It is with great enthusiasm that I submit my resume for consideration of the position with your company. My long time life experiences and work experience has honed my strong communication skills. I understand the changing work environment and have the capacity to learn the technology used in a progressive business environment. I bring a wealth of knowledge in recovery along with a positive attitude in a highly demanding work atmosphere.
My past work experience has provided me the knowledge necessary to meet the requirements of multiple tasks simultaneously. It is exciting to know that I can contribute my skills to your companies’ reputation and valued customers.
Sincerely,
Lisa Lewis
LISA LEWIS
PROFESSIONAL OVERVIEW
To share my personal experience of recovery in a way that will inspire hope to others.
SUMMARY OF SKILLS
Ability to review and witness contracts ,basic understanding of office equipment, ability to use all software used by company, basic computer knowledge, advanced communication, organizational, basic bookkeeping, time management, and multi-tasking skills, team player, great memory, excellent vendor/client relationship, accounts receivable and account payable, collections experience.
KEYWORDS
Inventory, office supplies, type 85wmp, reception, client relations, front desk, executive assistance, Microsoft office, date entry.
EDUCATION
• Miramar College San Diego Ca.
Paralegal Studies
• Peer Employment Training and
• Transformational Advocacy, San Diego Ca.
WORK EXPERIENCE
9/10 to 1/8/12 Care Giver to Anthony Alexander (Father)
10/09 to 08/10 Nix Termite Inc. Bonita, Ca.
Marketing/Sales Director-Customer Service Representative
Creatively develop sales leads, partnered with homeowners and real estate agents ,identify the products and services that best met the customer needs, assistant to all the termite inspectors, answered all inbound calls to service clients, worked with real estate agents on trade shows and community committees.
08/08 to 08/09 Cartwright Termites and Pest Control, El Cajon Ca.
Marketing/Sales Director-Customer Service Representative
Supervised and managed all collections efforts on delinquent accounts and current accounts, contacted customers on customer satisfaction,
assisted in any additional duties to maintain daily operation, developed and implemented marketing and sales procedures which resulted in increased company efficiency and productivity, developed new customer relations through telephone contact and sales activity, successfully resolved customer issues when necessary, increased customer loyalty through follow up calls, thank you notes and on site visit to customer’s site.
06/05 to 08/08 John Jensen Architect Rancho Santa Fe, Ca.
Office Manager and Assistant to lead Architect
Produced layouts, drawings, sections and other detailed documents for new projects, liaison with City and County Building Departments in order to process, submit and pull building permits associated with project, worked and kept ongoing communication with client through the entire project, responsible for account receivable, collections, accounts payable and payroll for entire office, managed all office duties to maintain daily operation, scheduled an confirmed appointments for management, standardized department filing system so staff could easily locate information in any filing center.
01/01 to 07/05 Kimball, Tirey and St. John.
Legal Assistant/Customer Service
Prepared notices, pleadings, default, and judgment packages. Duties included answering phones, typing, calendaring and maintaining the case filing system. Interacted with opposing counsel and court clerks. Scheduled hearings, assisted with basic legal research. Supported clients regarding case status and additional administrative functions to support attorneys. Strong team player who loves to thrive in a fast paced working atmosphere.
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