Experience Industry Bpo Contact Mba Qualification, m. no. 9959917399

CURRICULUM VITAE

C. Mahendar

Cell No: +995*******

Email: *******@*****.***

Objective:

To become a significant contributor in an organization that utilizes my capabilities in providing the best services to its customers & gives me an opportunity to develop and frame my career.

Strengths:

Good reasoning and Communication skills gained through interaction with people.

Good analytical skills with practical outlook and capable of working under pressure to meet the deadline.

Academic Profile

MBA in Finance from Periyar University Chennai-2012

B.com Computers from osmania Unversity-2005

Work Experience

Organization : COE Technologies Pvt. Ltd.

Designation : Team Leader

Duration : February 2010 – May 2012.

Financial computer software (FCS)

FCS is nothing but Chase program software

This software we used for Fax like different activity type likes Golden sashes, Barclay’s, American Banks, J.P. Morgan etc.

Its an Australian Holiday Campaign, totally deals with CITI Bank Credit Cards.

Accounting of day to day transactions and supervision of day to day transactions

Establish and monitor the implementation and maintenance of accounting control procedures

Compile and analyze financial information to prepare financial statements including monthly and annual accounts

Ensure financial records are maintained in compliance with accepted policies and procedures

Develop and maintain financial data bases

Contributes information to market strategy by monitoring competitive products and

reactions from clients.

Organization : ICT Business Services Pvt Ltd

Designation : Quality Analyst

Duration : August 2006 – December 2009.

Responsibilities:

Working on Sales Force(SF) admin

I use to work on Customer Relationship Management(CRM)

We use to work on Cloud Software.

By using Cloud software no need of maintaining of database, All the reports/Records going to save in Excel sheet

This software is using by MNC’s, Large scale industries, Government and Private sector also using

Maintaining and enhancing the quality regarding banking details of the clients.

Implementing the quality standards set by the company

Filing the daily reports and reporting if any flaws were found, we have authority to change the record/ edit form.

Rectifying the errors in speedy manner and reporting about them.

Doing a daily check of the products before and after starting work.

Educate the new fellow technicians regarding the procedure.

Handling without any escalations from the clients side as well as from our organization.

Maintaining good client relation in work environment by doing work by exceeding Expectations always.

Helping to managers in various queries and providing resolution in all the areas possible with my expertise.

Rewards and Reorganizations:

Promoted as a Sr.Quality Analyst.

Received silver award among the team.

Personal Details:

Name : C. Mahendar

Sex : Male

Marital Status : Single

Languages known : English, Hindi and Telugu.

Address for Communication : Cherala Mahendar

S/o Cherala Sai Baba

H.No:2-2-185/28/A/1,

Rama Krishna Nagar,

Amberpet, Hyderabad-13.

DECLARATION:

All the details furnished above are true and genuine to the best of my knowledge.

DATE :

PLACE: Hyderabad.

(MAHENDAR)

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