Supply Chain Customer Service
Resume:
Indianapolis, IN ***** Phone 317-***-****
E-mail zs5stu@r.postjobfree.com
Margaret Baugues, BSN, RN
Introduction: I have been in Management for many years, currently serving as Director of Operations for multiple hospitals in the Indianapolis region. My background in nursing together with my Supply Chain Management experience make me an excellent candidate for your position. As a leader, I interact well with all levels of staff including physicians and executives. I am currently enrolled in my Master’s Degree program with anticipated completion of January 2013.
Related Work Experience:
St. Vincent Health transitioned to Ascension Health:
January 2006 to present: Operations Director, Supply Chain, Indianapolis Combined Facilities
• Functions of job include oversight of Supply Chain for all Indianapolis Region Facilities: 86th Street including Peyton Manning Children’s Hospital at Indianapolis, Carmel, Women’s, Seton Specialty and Stress Center. Areas of oversight include replenishment of storerooms on units, stocking of Nurse Server cabinets in patient rooms, implementing use of contracted items, receiving and distribution, courier services, mailroom, development and oversight of departmental warehouses, maintaining appropriate Par levels based on usage in all areas of these facilities, as well as item file changes and maintenance in Lawson 9.0 MMIS.
• Staff of 45 Direct and indirect reporting associates.
• Operated within budget every year in management while assisting supply chain to reduce $1-2 million from supply cost annually. Actively work with Value Analysis committee to evaluate, standardize, consolidate products within 16 facility system, to provide our patients with the best care possible.
• Served on committee for planning and development of St Vincent Medical Center Northeast, the first freestanding ER in Indiana. Currently serving on committee to expand same facility to an inpatient facility.
• Serve on Disaster Planning committee for St Vincent Health, oversee supply in Pandemic warehouse owned by St Vincent.
• 5 years on Ascension Health National Committee for Supply Chain Logistics
March 2002 to January 2006: Manager, Unit Based Services, Indianapolis
• Responsible for stocking of Nurse Servers in patient rooms and replenishment of unit storerooms in 500-bed acute care facility
• Received Service Excellence award for Creating a 24/7 “One Stop Shop” service for all supplies and equipment, including creating system for cleaning and redistribution of DME, isolation and code carts, to improve nursing satisfaction and productivity.
• Assisted with implementation of Lawson materials and AP systems. Integral part of committee for upgrade to Lawson 9.0, including testing, training and deployment.
• Implemented Omnicell and/or Pyxis supply cabinets in five facilities, including facilitating development and testing of interfaces with Lawson and ADT.
• Implemented FISH motivational program for associates in the department
January 1998 to March 2002: Materials Consultant, Purchasing and Materials
• One of a team of four Nurses who managed all contracts for medical supplies in the 800+ bed system of facilities. Negotiated contracts, coordinated product trials and conversions, monitored national as well as local contract compliance. Team was able to save $1-2 million annually in new supply savings
• Created departmental asset warehouses to equalize usage and cost, better identify purchases and implement cost savings
June 1989-January 1998: RN in Level III NICU
• Worked as staff nurse to care for all levels of babies in Level III NICU, including charge duties and Neonatal Transports
• Obtained Certification as Neonatal Nurse
• Coordinated the logistics of moving NICU twice for construction as it expanded from 21 to 50 beds
• Volunteered as a “Resolve Through Sharing” counselor to parents who had lost an infant to death.
St Mary’s Medical Center, Evansville, Indiana
April 1981 – June 1989
• Med Surg float in Nursing including all aspects of patient care. Med Surg float offers wide array of experience in all areas of nursing
• RN in level III NICU including staff nursing and member of Transport Team
Education Western Governors’ University
Master’s of Science in Nursing
Western Governors’ University
Bachelor’s of Science in Nursing
Indiana Central College (now University of Indianapolis)
Associate of Science in Nursing, RN Degree
Qualifications • Experienced in Microsoft Word, Access, Excel, PowerPoint, Outlook, Lawson 9.0 MMIS and Mobile Supply Chain Management software for par management, Pyxis and Omnicell supply cabinet systems. PeopleSoft for HR management and Payroll, DSM gold budgeting software
• Manage staff with a hands-on, positive approach to doing whatever it takes to get the job done. Enthusiastic, unyielding attitude of extraordinary customer service in all situations.
• Budgeting for departments of 40+ associates
• Excellent interpersonal relationships
• 4 years Contract Negotiation including Karrass Seminar on negotiation
• Nursing background as well as management experience provides unique, well rounded understanding of patient care and administration
• Graduate of Mission Mentoring Program at St Vincent
• Able to work well with all levels of medical personnel
• Able to multitask, problem solve and think outside the box to achieve desired results
• Member of Ascension team to evaluate and identify Par program to use with current conversion to PeopleSoft as well as compatible handheld devices
• Integral part of supply chain management for 4 healthcare facilities encompassing 750+ beds
Community Involvement • Served on and chaired various committees at church including evangelism, worship, Administrative Board, Trustees.
• Assist at the Fletcher Place and Lifebridge Christmas shopping for the underprivileged
• Participated in Habitat for Humanity project in Mission, South Dakota
• Served on the Worship Team for the Contemporary Service at Good Shepherd United Methodist
• Serve as assistant AV coordinator for Good Shepherd United Methodist Church
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