Resume "Work History"

Erica Norals

**** *. *********

Maywood, IL

773-***-****

zs0zxo@r.postjobfree.com

Objective

To obtain a position that utilizes my prior experience and educational training to further my advancement in the field of Criminal Justice

Education

Westwood College-O’Hare Campus Chicago, IL

Bachelor of Science in Criminal Justice In Progress

Anticipated Graduation: Oct 2012

Administrative Skills

• Proficient in Microsoft Word, Excel, and PowerPoint

• Ability to type 50 WPM

• Experience with data entry, scheduling appointments, and providing personal assistance

Qualifications

• Highly developed interpersonal, oral, and written skills

• Results driven, organized and motivated

• Outstanding customer service skills, focused on excellence and overall satisfaction

• Flexible team player with ability to provide strong leadership

• Enthusiastic and patient risk-taker who is open to new ideas with a positive attitude

Experience

Girl Talk – Maywood, IL Volunteer 2005-2008

• Spearheaded a support group which mentored young females facing adversity

• Assisted in coordinating group activities and chat sessions which helped boost confidence

• Promoted self-esteem and guidance through way of open forum discussions

• Peer mediated, tutored, and provided homework assistance

Rock of Ages – Maywood, IL Volunteer 2007 (summer)

• Worked with adolescent population during services

• Assisted with the coordination of events such as Movie Night and Music on Madison

Employment History

Super Target - Hillside, IL Customer Service 2010-2010

Guest Service Representative

• Assisted Guest with merchandise as requested

• Preformed floor team duties

• Handle standard cashier responsibilities

• Performed other duties as assigned

Kmart Corporation - Forest Park, IL Customer Service 2008-2009

Customer Service Representative

• Assisted customers with merchandise as needed

• Restocked merchandise that was abandoned at the register

• Responsible for general cashier responsibilities

• Performed other duties as assigned

Administrative Services- Maywood, IL Administrative Assistant 2007-2001

Proprietor (On-Going)

• Provide Data Entry services to companies

• Assist with proofreading materials

• Provide assistance to individuals

• Typing papers for companies as requested

REFERENCES

Available Upon Request

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