Event Coordinator
Resume:
Jennifer Michelle Reed
zrvqvq@r.postjobfree.com
**** ****** *********, ********* #****, Pooler, GA 31322
Objective: A challenging position as an event scheduler, which will allow me to both further utilize my organizational, word processing, and customer service skills, as well as, acquire new abilities.
Education: University of Northern Iowa (UNI), Cedar Falls, Iowa
Bachelor of Arts Degree, May 2008
Major: Leisure, Youth and Human Services
Emphasis Area: Programming Services Administration
Course Highlights: Festivals and Special Events Management, Advertising and Promotion, Conferences, Expositions, and Conventions, Programming for Leisure Services, Areas and Facilities for Leisure Services, Management of Leisure Services, Research and Evaluation in Leisure Services, Fundraising and Budgeting, Consumer Behavior, and Principles of Marketing.
Work Experience Sales Associate, Pier 1 Imports, Vienna, Virginia
September 2008 – December 2008
Provided friendly, helpful and resourceful service to customers by taking a sincere interest in the customer’s needs and offering them design and style ideas to help them find creative solutions.
Showed customers my excitement about the merchandise and my enthusiasm when helping them create a perfect look or find the perfect gift that leads to a sale and keeps them coming back.
Maintained my zone, which included fronting and facing merchandise, straightening heavily-shopped displays, when I was not assisting customers or stocking the sales floor.
Stocked the sales floor to increase sales and efficiently getting the merchandise onto the sales floor within minutes and hours of receiving it.
Live-In Nanny, Lavin Family, Falls Church, Virginia
August 2008 – December 2008
Provided a safe, caring, nurturing and stimulating environment for three children under the age of 7 years old in which the children can develop the necessary skills needed for life.
General responsibilities included meal planning and preparation, helping the children with their schoolwork, organizing and engaging in activities, disciplining, and transporting the children to and from school and afterschool activities.
Administrative Assistant, Law Offices of Steven C. Reed, West Des Moines, Iowa
February 2001 – August 2008
Answered phone calls, scheduled appointments, organize and maintained files, take dictation, sorted records and tracked expenditures.
Be a witness to client’s Last Will and Testament.
Prepared correspondence and legal documents such as memoranda, complaints, motions, answers and subpoenas under the supervision of the attorney.
Filed documents with the courts.
Operate office equipment such as facsimile machines, photocopiers, and telephones with voicemail capabilities.
Maintain security of data in accordance with regulations.
Sports and Event Coordinator Intern, UNI Sports and Events Complex, Cedar Falls, Iowa
January 2008 – May 2008
Advise prospective users of the capabilities, operational policies, procedures, and rental structures of the UNI-Dome, McLeod Center, and West Gym.
Created and managed multiple event contracts for customers, vendors and even executives.
Ensured accurate and timely budgeting and invoice processing for several events grossing over thousands of dollars.
Maintained zero percent deficiency scheduling various and complex revenue generating events utilizing Enhanced Management Scheduling (EMS) Lite software.
Planned and implemented multiple events through effective management of event staff and efficiently communicating with external vendors and customers.
Performed comprehensive marketing research that included detailed analysis of client and attendee demands and facility usage, as well as strategies for sales, marketing and media.
Specifically designed and mass produces multiple products through diverse promotional mediums, as well as credentialing for special events.
Created job descriptions for UNI Sports and Event Complex positions for the Human Resources Department at the University of Northern Iowa.
Events Supervisor, UNI Sports and Events Complex, Cedar Falls, Iowa
August 2007 – May 2008
Maintained communication with multiple contacts prior to and during events.
Utilized time management skills for synchronization of event objectives and customer expectations of the facilities.
Responsible for customer satisfaction through direct interaction including conflict resolution during events.
Established a safe environment while managing crowds ranging between 50 to 10,000 people within the multi-purpose facilities.
Ensured 100% accuracy while managing up to 30 time sheets for security, custodial, and electrical staff during events.
Continuously analyzed event execution requiring quick and efficient problem resolution for ticketing, parking, catering, and security.
Event Experience: Concerts (ex: Backyardigans), Iowa High School Athletic Association State Football Playoffs and Championships, USA Wrestling National Championships, NWCA National Wrestling Championships, American Cancer Society’s Relay for Life, Dickenson Relays, Art and Crafts Show, Hawkeye Farm Show, Eastern Iowa Sports Show, Iowa Boat and Vacation Show, Antique and Collectibles Show, and others.
Server, Village Inn, Cedar Falls, Iowa
January 2005 – May 2008
Provided courteous service to customers and was cordial to all team members and guests.
Welcomed customers, assigned customers to tables suitable for the size of their group, escorted customers to their seats, and provided menus when needed.
Took customers’ orders, served food and beverages, prepared itemized checks, and sometimes accepted payment.
Assisted with the opening and closing procedures of the restaurant.
Childcare Provider, Child Development Center (CDC), Schweinfurt, Germany
June 2004 - July 2004
Supervised children in the daycare between the ages of 0-6 years old.
Planned and implemented activities to meet the physical, emotional, intellectual and social needs of the children in the program.
Aided children in exploring interests, developing talents, building self-esteem, learning how to share and properly interact with others.
Established policies and procedures including acceptable disciplinary policies.
Ensured equipment and the facility was clean, well maintained and safe at all times.
Kept parents informed of program expectations, program activities and their child’s progress.
Certified Trainer, Panera Bread Company, Urbandale, Iowa
October 2001 - August 2003
Responsible for the training of new employees, even new upper management, to the restaurant and bakery.
Took customers’ orders, served food and beverages, prepared itemized checks, and accepted payment.
Provided courteous service to customers and was cordial to all team members and guests.
Accountable for money drawn and an accurate audit at the end of my shift.
Assisted in the opening and closing procedures of the restaurant and bakery.
Certifications: Professional Rescuer First Aid, Cardiopulmonary Resuscitation (CPR), Automated External Defibrillator (AED), Bloodborne Pathogens, and Child Abuse Mandatory Reporter.
Computer Skills: Proficient with Microsoft Office Suite, WordPerfect, Excel, Macromedia Dreamweaver MX, SPSS Statistical Analysis Program, EMS Lite, IowaDocs, and the Internet.
Activities & Honors: Alpha Delta Pi, Epison Mu Chapter, October 2003 – Present
Ronald McDonald House Volunteer, Fall 2003 – Spring 2008
Iowa Special Olympics Volunteer, Fall 2006 – Spring 2008
Students in Free Enterprise (SIFE), Fall 2005 – Spring 2006
Price Lab School Carnival Committee, Spring 2006
University of Northern Iowa Dean’s List
Achievement for Academics from Alpha Delta Pi
Iowa Sheet Metal Workers Association Leadership and Academic Excellence
Scholarship
Key Club Leadership and Service Scholarship
References: Available upon request
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