Receptionist

Jodi Abrams

**** ***** ****** #***, *** Angeles, California 90025

818-***-****: Cellular – 310-***-****: Home

*.********@*****.***

Summary I am a Professional Administrative Assistant/ Receptionist with 10 years’ experience. I take pride regarding my organizational and communication skills. My priority is to always be Professional while representing the Company whether it be greeting clients, by Phone, via E-Mail or upon Entering the Office. I am dedicated, loyal and have exemplary work ethics.

Experience Clerical Administrative Specialist

09/2001 – 02/2011 Omni Management Group, LLC - Encino, California

Contributing team member to this 20 year Bankruptcy Consulting firm which has recently became active online. I was responsible for scanning legal documents, mail, etc. in a standardized format for ultimate uploading into our company’s website. The project was completed in a timely manner and exceeded the overall project goals partially due to my efforts. This critical upgrade facilitated efficiency and the overall professional look of the firm.

Accurately maintained client databases, forwarding all misdirected mail and other correspondence. Logged these misdirects quickly and efficiently per company standards.

Produced numerous professional mass mailings

Accurate legal Time Sheet Management record keeping.

Promoted over the years from File Clerk, Receptionist, Lead Receptionist and most currently to the Administrative Clerical Team.

Skilled for multi-line phone systems. Have worked and trained new hires extensively in Avaya.

Able to make entries in MS Excel, operate contact and email functions in MS Outlook.

Salary – Start at $11.00 Finish at $15.50 an hour

Receptionist

11/2000 – 10/2001 The Law Firm of Feinberg and Waller - Encino, California

Lead Receptionist; Responsible for all Interaction with visitors to the law firm. Responsible for routing all telephone calls to proper channels. Calendar clerk, File clerk and messenger service overseer. Proficient with Microsoft Office.

Left for increased opportunities and responsibilities at Omni.

Salary – $10.00 an hour

Education Seattle Central Community College – Seattle Washington

General Ed coursework.

Pierce College – Woodland Hills, California

Child Development and ASL coursework.

West Valley Occupational Center – Woodland Hills, California

General Ed and Child Care coursework.

Skills Skill Name Skill Level Last Used/Experience

Avaya Intermediate Currently used / 10 years

Customer Service Intermediate Currently used / 10 years

Database Management Intermediate Currently used / 6 years

Filing Expert Currently used / 2 years

Microsoft Office Suite Intermediate Currently used / 6 years

Reception Expert Currently used / 10 years

References References are available on request.

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