Customer Service High School

AMBER N. MINTER

*** ******* ***** • Desoto, Texas 75115

Mobile: 214-***-**** • Email: ************@*****.***

PROFESSIONAL SUMMARY

Creative, analytical and results-oriented professional with extensive hands-on experience in customer service relations and accounting. Strengths include problem solving abilities and that consistently foster performance improvement by providing motivation, clear expectation, team work and accountability.

EMPLOYMENT HISTORY

Ann Taylor Loft - Dallas, TX 9/11 – 11/11

Sales Associate

• Responsibilities included handled all cash and credit card transactions, which includes balancing cash registers on a weekly basis.

• Assists customers with questions or issues regarding merchandise purchased.

• Utilizes computerized system for tracking, information gathering, and/or troubleshooting which requires basic knowledge of the organization, products and/or services.

• Exhibits excellent communication and problem-solving skills.

Red Lobster – Dallas, TX 08/09 – 9/10

Hostess

• Responsibilities included receiving and greeting customers and directing to appropriate seating location.

• Answered telephone calls, administered to-go orders, cash handling responsibilities and scheduled appointments for customer reservations.

Ballard Insurance Agency – Dallas, TX 07/07 – 7/09

Receptionist

• Responsibilities included receiving and greeting customers or other visitors and directing to appropriate location. Answered telephone calls, scheduled meetings, booked conference rooms, and scheduled appointments.

• Performed administrative duties including updating documents, memos, letters and forms while following well defined procedures and practices

TECHNOLOGY

Tools/Applications: Microsoft Excel, Word and PowerPoint

EDUCATION

El Centro College – Obtaining Associate Degree in Accounting 2009-2011

2009 High-school Graduate, Desoto High School

References: Available upon request

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