Customer Service Medical

Jessica J. Clemmons

**** ****** **** **** *****

Pasco, WA 99301

509-***-****

*****************@*****.***

OBJECTIVE

Medical Assistant- Certified

SKILLS SUMMARY

-Patient care, Medical Terminology, Medical Billing and Coding- ICD-9-CM, CPT, & HCPCS, Hematology/Phlebotomy, BLS-CPR/First Aid training –current, record management and ethics. -Organized, problem solving, team player.

EDUCATION

Associate Degree in Medical Office Administration and Medical Assisting

Charter College: Pasco, WA

2012 GPA 3.32

Nationally Certified Medical Assisting License through NCCT

2012 1ST time 80/70

Charter College: Pasco, WA

BLS, CPR/First Aid

2011

Columbia Basin College: Pasco, WA

General Education Degree

2009

• Record Management and Ethics

• Career Development

• Computer Essentials with Microsoft Windows

• Written Communication

• Logic and Reasoning • Fundamentals of Office Accounting

• Specimen Collection & Analysis

• Pharmacology

• Office Emergencies

• Cardiac Care

• Medical Terminology Essentials

• Medical Insurance Billing Essentials • ICD-9-CM Coding Essentials

• CPT Coding Essentials

• Reimbursement Methodologies

• Patient Care Concepts

• Minor Office Surgery • Hematology and Phlebotomy

• College Mathematics

• Customer Service

• Introduction to Human Anatomy & Physiology

• Introduction to Economics • Office Management and Communications

• Medical Assistant Externship

COURSES OF STUDY

ADDITIONAL SKILLS

*Microsoft Office: Word, Excel, Access, PowerPoint

*internet

* Child Profile

*PAC

*EMR’s

*Paper charting

WORK EXPIRENCE

PMH Medical Center- Prosser, WA

July 2012- Present

Volunteer: Diagnostic imaging; Radiology, Mammography, Administration, Ultrasound. Assisting Diagnostic Imaging staff with indirect patient care, hanging films, using the PAC system, Electronic Medical Records, preparing rooms, assisting with X-ray films.

PMH Family Medicine- Benton City, WA

May 2012-June 2012

Medical externship: Rooming patients, patient care, charting, and customer service, assisting providers, phlebotomy, specimen collection, patient education, vital signs, and injections, working with geriatric and pediatric patients.

-Letters of recommendation from providers and management available upon request.

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