Customer Service High School
Resume:
Rico Marks
Jonesboro Ga. ****8
Home Phone 770-***-****
*******@*******.***
Objective
Seeking a position in which my management skills and experience can be fully utilized.
Education
June 1992 J.E. Brown High School
High School Diploma
June 1989 H.M. Turner High School
Summary of Qualifications
Sound business practices, excellent communication skills, and knowledgeable about managing businesses.
Experience
09/29/09-10/15/2011 Cash America Pawn, Assistant Manager
Manage the entire store operation. Supervise and train employees approve articles taken in to pawn and their value. Greet customers as they come into the store. Stock shelves and update prices. Receive deliveries as well as organize the warehouse. Create the weekly work schedule for the store. Hire new employees as needed.
03/03-06/09 Northside Jewelry and Loan Office, Pawnbroker
Estimate pawn or pledge value of articles. Examine articles to determine condition and worth. Weigh gold, silver, or platinum articles and inspect diamonds. Assign value to articles based on knowledge of items. Issue tickets and keep record of loans. Compute interest when articles are redeemed. Sell unredeemed items. Examine customer’s ID and record fingerprint. E-mailed the police report @ the end of the day
10/01-03/04 UPS Logistics, Inventory Specialist
Supervise inventory control specialist for computer parts. Receive and ship out computer parts when ordered by the techs. Scan parts and organize on shelf. Complete daily reports.
02/99-09/01 JC Penney Catalog, Customer Service Representative
Receive catalog orders over the phone. Handle customer inquiries. Make necessary corrections to customer orders. Track lost or late items. Schedule pick-ups for incorrect items shipped. Provide excellent customer service.
04/95-01/99 Stone Mountain Kirby, Store Manager
Train new employees. Check out inventory to salesmen. Stock and order products. Evaluate broken machines and make necessary repairs. Sell Kirby products. Open and close the store.
References Available Upon Request
Contact this candidate