home-based typing job

Curriculum Vitae of

CECILYN JESUSA A. REYES

**-* *.******* **., Sta. Ana (Kanan), Pateros, MM 1621

Mobile Number +639**-***-****

CAREER OBJECTIVE A supervisory position, ideally with multi-functional exposure that will challenge me to perform my full potential.

WORK EXPERIENCE

January 04, 2008 – present Financial Associate – IBM Daksh, Philippines

• Assists customers with their Citibank Banking Cards

• Provides account balances, account credits and debits, and transaction histories

• Process accounts into one banking package

• Checks account histories for investigation

February 2007 – present Customer Service Agent – eTelecare Global Solutions

• Assists customers with their American Express Gift Cards account

• Provides account balances, account credits and debits, and transaction histories

• Takes order on customers who would like to purchase the product and provides information on the product that they are trying to purchase

• Assures customers on the security and confidentiality of their account

July 2000 – October 2005 Administrative Officer – Independent Testing Consultants, Inc.

• Supervises the sales orders and deliveries processing

• Prepares and monitors sales contract proposal’s outflow and inflow

• Monitors account collectibles

• Prepares monthly reports of sales forecast, activities, production, and order book

• Monitors and reviews the activities of the sales/service engineers, and provides feedback to the manager

• Assists in handling customer’s queries, complaints, and other concerns and facilitates follow-up measures and actions taken to resolve them

• Checks charges made to customers prior to invoicing

• Monitors cash-in advance payments and assists in following up collections

• Document controller

EDUCATIONAL BACKGROUND Bachelor of Science in Business Administration

Major in Management Information System

AMA Computer College, Project 8, Quezon City

4th year undergraduate

SPECIAL SKILLS Computer Savvy

PERSONAL INFORMATION Born on January 17, 1974; Single with one child

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