AGAM DODA

Cell: 302-***-****

zqz25y@r.postjobfree.com

Objective

Looking for a challenging position as a Project Manager/Project Delivery Lead, which would implement my current project management knowledge and skills and gives me an opportunity to enhance my self-actualization needs.

Experience Summary

• Vast Experience in Project Management and Integration with multiple employees across

geographically distributed locations.

• Expert in all phases of Project Management including but not limited to Initiating, Planning, Executing, Controlling and Closing.

• Expert in all phases of Agile Project Management including but not limited to Envision, Speculate, Explore, Adapt and Close.

• Highly experienced in different Project Management aspects including Scope, Time, Cost, Quality, Human Resources, Communication, Risk and Procurement Management.

• Over 6 years of experience in Software Quality Assurance and Software Testing of Client/Server and Web based applications.

• Expertise in User Requirement Analysis, Functional Specifications, Use Cases, Business Requirements, Business Rules to Prepare Test Schedules, Identify Test Requirements, Design Test Cases, Test Scripts, Test Data and Test Plans.

• Experienced in preparing Test Plans, Test Scripts, Test Cases and Test Data for Client /Server, and Web applications.

• Have used Quick Test Professional extensively for automated testing. Also worked with Test Director to create Test cases and Report bugs.

• Expertise in creating reusable scripts for regression testing using Win Runner, Quick test Professional and Load/Performance test scripts using Load Runner.

• Experience in testing and verifying business functionality, database, and security standards for different applications in the areas of Insurance, Banking, Telecommunications and Retail sales.

• Testing the application Structures and Functionality’s using Black box testing.

• Well versed with SQL queries to run the data integrity tests.

• Experienced with testing BI reports using Cognos.

• Strong analytical experience in developing user interface, functional specifications, and application rules based on specific: Client/Server Testing, Web based Application Testing, GUI Testing, Functional Testing, Integration Testing, Regression Testing and Database Testing.

• Knowledge of version control, configuration management and Change management procedures with related tools.

• Strong experience to work in UNIX and Windows environment.

• Ability to work independently or as a team Member.

• Excellent Communication and Management skills.

Certifications:

Project Management Professional (PMP) administered by worldwide recognized Project Management Institute.

Agile Certified Practitioner (ACP) administered by worldwide recognized Project Management Institute.

Technical Skills

Platforms: Windows-95/98, 2000, Windows NT4.0, MS-DOS, UNIX.

Testing Tools: Quick Test Pro (QTP) 9.5/9.2/8.2/8.0/ 6.5/5.6, WinRunner 7.5/7.0, Load Runner 7.6

Reporting Tools: Test Director 9.0/8.0/7.6/7.0

Languages: C++, J2EE, Java, SQL, Visual Basic, ASP, .Net, PL/SQL, JavaScript, VBScript.

Data Bases: Oracle 9i/8i, MS-SQL Server, MS-Access, DB2

Web Technologies: JSP, HTML, HTTP, DHTML, XML.

MS-Suite: MS-Word, MS Excel, MS PowerPoint, MS-Word, MS Outlook.

Other Tools: MS Project, Microsoft Visio.

Work Experience:

Barclays Bank – Delaware May’10 to Present

Project Leader

Barclays is a global financial services provider, engaged in retail and commercial banking, credit cards, investment banking, wealth management and investment management services all over the world. Working as an Agile Project Manager on customer retention program and across other projects, responsibilities include:

Responsibilities:

• Involved with the stakeholders, customers and product owners in envisioning and speculating a product and eventually leading to implementation.

• Responsible for creating a Project Plan which is an essential tool use in outlining the project tasks, the responsibility for each task and associated target dates and task dependencies on each other.

• Manage project's day-to-day tasks, manage project budget and resources, and work with vendors to assure that milestones dates are being met.

• Responsible for communicating the project status through meetings and status reports. Schedule and lead meetings with team working on the project to discuss status, barriers to meeting milestone dates and next steps.

• Facilitating interaction/collaboration between the product owners and development teams.

• Facilitate daily stand up meetings.

• Act as an escalation point for change requests and client concerns, and work closely with the department teams leads to prioritize issues and coordinate troubleshooting efforts.

• Defining and collecting metrics to give a sense for how the project is progressing and whether the deliverables produced are acceptable.

• Proactively managing scope to ensure that only the scope for iterations is fixed in order to help the team focus on the current iteration.

• Identify resource and task dependencies between various projects and reprioritize tasks per business criticality and stakeholder expectations.

• Establishing leadership skills to get the team to drive progress and feel accountable for the results. This includes providing an environment of trust and respect which enhances cross team collaboration.

Independence Blue Cross - Philadelphia June’08 to May’10

Scrum Master

For more than 60 years, Independence Blue Cross (IBC) has offered quality health care products and services designed specifically to meet the changing health care needs of customers. Independence Blue Cross and its subsidiaries are the Philadelphia region’s largest health insurers with more than 2.6 million members locally, and 3.4 million overall. Working in an agile Data Warehouse environment, responsibilities include:

Responsibilities:

• Gather business requirements and Assess Project Feasibility for various business groups.

• Responsible for creating Release plans and Iteration Plans with the product owners.

• Administer the Trade-Off Matrix and manage cost, schedule and scope of features and user stories to align with this matrix.

• Administer and document risks and dependencies on project from other projects or external sources and help in creation of Risk Response Plan.

• Produced project status reports, lead the team and resolved day-to-day impediments that prevent the team from achieving its sprint goals.

• Held retrospective sessions which acted as a lessons learned for next iterations.

• Act as the main point of contact between the senior management and the project team.

• Initiated a comprehensive issue tracking process that improved communication and issue resolution process for cross-functional teams and senior management.

• Act as an escalation point for change requests and client concerns, and work closely with the department team leads to prioritize issues and coordinate troubleshooting efforts.

• Participate throughout a project's quality assurance cycle to ensure that the final product meets the expectations of the customers and align with the vision.

• Provide weekly status reports to the senior management.

• Communicate project implementation options that affect cost, schedule, quality and risk to stakeholders as well as offer recommendations based on these elements.

• Mentor Interactive Project Managers.

Bank of America - DE Oct’06 to June’08

Project Manager

Bank of America is a leading provider of credit cards to mainstream American customers. Worked as a contractor with Bank of America in the TCoE Tools and Testing Team, which is responsible for Performance and Productivity Support. As a contractor at Bank of America, responsibilities include:

Responsibilities:

• Accountable for the successful delivery of multiple, simultaneous projects from discovery and design through delivery and completion.

• Converted Business Requirements and Stakeholder needs into deliverables thereby defining Scope and creating the Scope Management Plan.

• Created the Work Breakdown Structure and Project Schedule.

• Created the Network diagram and determined the activities on the critical path.

• Aggregated the cost estimates into a Cost Baseline for the project.

• Created and Administered Contracts for the procurement of resources.

• Performed Risk Analysis, Risk Response Planning and Integrated Change Control to mitigate the threats to the components of the “Triple Constraint”.

• Worked with business teams who request enhanced projects, internal subject matter experts, business analysts, development teams, QA specialists and other leads across the organizations to manage projects in their entirety.

• Effectively communicated issues and opportunities to clients, team members and internal management in a timely manner.

• Closely monitored change requests and prevented unapproved requirement modifications that result in scope creep.

• Scheduled and facilitated project status meetings and advised management on the effects change requests will have on schedule and resources, produced agendas and prepared the resulting conclusions and action items.

• Provided direction to resources, monitored development efforts, assembled key project deliverables, reported project status, and raised awareness on issues requiring escalation.

• Provided resource requirements per project and effectively motivated and manage those resources over the project duration.

• Developed and improved workflow and business processes for ongoing operations and documented the supporting process flow charts that define the processes

TV Guide – Radnor, PA July’06 to Oct’06

QA Lead/Project Coordinator

TV Guide Online, Inc is the nation’s biggest and most frequently used source for obtaining TV listings for a particular zip code and cable provider. Worked as a contractor on the Series, Season, Sequence (S3) project. The main responsibilities include but are not limited to:

Responsibilities:

• Analyzed Business, Functional Requirements and Use cases of and developed Test Plans, Test cases and Test scripts for both positive and negative tests.

• Involved in determining and documenting the Project Plan along with Project Manager.

• Built and Managed teams by identifying skills, resources required for task completion.

• Coordinated all the project activities, issues, risks, internal /external project dependencies.

• Coordinated with project team members in establishing the project schedule by collecting individual estimates

• Determined and documented the project activities, activity dependencies, milestones in building the project schedule.

• Represented and advocate quality and testing perspectives in project issue and Risk Management decisions related to testing.

• Determined and documented the testing scope & approach for all levels of testing

• Created Test Estimates, Test Schedules for all levels of testing

• Involved in the creation of test data.

• Documenting test cases corresponding to business rules and other operating conditions.

• Creation and composition of Traceability Matrix.

• Checked the basic functionality by Manual Testing.

• Actively participated in daily Bug Trace meetings and interacted with Developers diplomatically to ensure high quality of the two applications under test.

• Coordinating with the QA team and developers to prioritize defects and rectify them.

• Daily participated in Defect conference calls to discuss the issues.

• Performed Regression Testing as and when the PR (Problem Request)’s got fixed.

• Performed Functional Testing and User Acceptance Testing.

• Analyze test results.

• Involved in weekly walkthrough and inspection meetings, to verify the status of the testing effort and the project as a whole.

• Deployed web applications on the server.

• Led the onshore testing team, day-to-day reporting of the activities of the offshore team and hence prepared weekly reports.

Bank of America - DE Mar’06 to June’06

QA Tester/Lead

Bank of America is a leading provider of credit cards to mainstream American customers. Worked as a contractor on Bank of America Remediation Project. As a contractor at Bank of America, responsibilities include:

Responsibilities:

• Designed Planned and Created Test Cases using Mercury Quality Center.

• Involved in creation of test data.

• Checked the basic functionality by manual testing

• Recorded the test cases using Automation tool Quick Test Pro for web based application and checked the functionality of the application.

• Modified the Test Scripts accordingly when we record the applications.

• Tracked the defects in Quality Center.

• Performed Regression Testing as and when the PR (Problem Request)’s got fixed.

• Performed Functional Testing and User Acceptance Testing.

• I was involved in-group meetings with users and interacted with them for change in applications.

• Tracked the defects in a defect tracking tool and fixed the bugs.

• I was also involved in doing Database Testing by passing SQL Queries and retrieved information from Database.

• Performed Regression Testing after updating the versions.

• Managed/Led an offshore team of 6 people in India, gathered weekly updates/reports.

• Prepared weekly status reports.

Environment: Mercury Quality Center 9.0, Quick Test Professional 8.2, Java, HTML, Oracle, JSP and SQL server.

CME – Exchange Services, Chicago, IL Mar ‘05 – Jan’06

QA Tester

Chicago Mercantile Exchange is one of the worlds leading financial services companies that continually power global financial markets to new levels. In this, my project was related to testing of Globe X trading engine.

Responsibilities:

• Created Test cases and Test scripts for performing Systems testing.

• Involved in creation of test data

• Documenting test cases corresponding to business rules and other operating conditions.

• Analyzed user requirements attended change request meetings.

• Involved in creation of test plan, which detailed the testing scope, strategy, hi-level test requirements, and necessary resources

• Updated Business requirements/ Test cases in Test Director.

• Writing Test Matrix documents.

• Developed and conducted Integration and User Acceptance test plans on completion of System testing before installation of the application on user environment

• Written SQL scripts for populating, updating and deleting the data from the database

• Developed test cases for Fix messages.

• Prepared Use cases from Requirement specifications.

• Used Test Director 7.6 for Bug logging and reporting.

• Writing the Risk assessment and Risk Mitigations.

• Followed up for bugs with developers, Project manager and fellow testers for their timely fix.

• Prepared the test bed environment including software installations like Oracle server and UNIX.

• Updated the defect list and performed the regression testing on new version of the application and documented the whole testing process.

• Daily participated in Defect conference calls to discuss the issues.

Environment:

UNIX, WindowsNT/2000, Test Director 7.6, Java, JSP, ASP, .NET

State Farm Insurance, IL Jan’04 – Feb’05

QA Tester

This automates the entire process of issuing of an insurance policy, which starts after receiving an application from the agent and ends at issuing of the policy. As a Consultant, I was involved in both manual and automated testing of “State Farm Insurance”. It caters the needs of the different business as located in different regions. This is a web-based application was developed in Java, XML on the front end and Oracle 9i on the back end.

Responsibilities

• Analyzed Business, Functional Requirements and Use cases of and developed Test Plans, Test cases and Test scripts for both positive and negative tests.

• Managed Requirements and maintained test repository using Test Director.

• Formulated detailed use cases for increasing core component test coverage to facilitate regression and automation testing

• Involved in doing the GAP analysis of the State farm Insurance Use Cases and Requirements.

• Involved in regression testing of web-based application written in Java. Wrote test cases for each valid transaction and reported bugs. Performed smoke and functional tests on screens to verify values, including Optional values

• Performed ad-hoc, Functional, Regression, Integration and Compatibility Testing.

• Performed Functional, Regression, System, and Integration testing on the software.

• Performed manual testing and automated the complete Auto Insurance module for Functionality and GUI testing using QTP.

• Automated regression testing using QTP

• Enhanced test scripts by inserting checkpoints, synchronization points and adding conditional statements and reporting statements.

• Conducted Data driven testing using Dummy Data.

• Performed back-end testing by writing SQL queries

• Developed User-Acceptance Test scripts and assisted users in conducting UAT.

• Checked the broken links in the application and conducted cross browser testing

• Responsible for updating and maintaining the Test Director for all the defects found during functional and regression testing and follow up the bug life cycle.

• Actively participated in daily bug trace meetings and interacted with developers diplomatically to ensure high quality of the two applications under test.

Environment: QTP 6.5, Test Director 7.5, XML, C++, VB.Net, SQL.

Fifth Third Bank, Chicago, IL (USA) Mar’03 – Dec’03

QA Tester: (Manual Testing)

Fifth Third has been providing Banking, Investments, Mortgage and consumer Finance. Based on its rich history of performance and customer service the Bank has received numerous accolades for the way it operates over 1,100 locations in nine states throughout the Midwest and Florida. Fifth Third’s strength and stability earned it a #38 placement in the global survey and it was one of only four American banks on the list Fifth Third ranked #82 of the world’s largest public companies based on market value.

Responsibilities:

• As a QA team member involved in reviewing and analyzing requirements, specifications, design documents and Use cases.

• Developed and executed test plan, test cases and test scripts for various user interfaces.

• Involved in the testing of newly created user accounts and security aspects of the user information.

• Checked the basic functionality by manual testing.

• Performed backend testing using complex SQL Queries to validate the data in databases.

• Predict system behavior and performance by exercising web-based application to pinpoint performance bottlenecks.

• Performed all phases of end-to-end testing which includes Functionality testing, GUI testing, System testing, its interfaces and Client-Server Utilities.

• Extensively used Test Director for test script and defect management.

• Developed various test plans and test cases for several releases of the application.

• Perform System, Regression and Integration testing of the application.

• Conducted a wide range of quality tests to ensure that software meets specified standards and end-user requirements.

• Analyze test results.

• Involved in weekly walkthrough and inspection meetings, to verify the status of the testing effort and the project as a whole.

• Log and track bugs. Resolve bugs with developers.

• Coordinating with the QA team and developers to prioritize defects and rectify them.

Environment: Test Director, Java, XML, VB Script, Visual Basic, MS SQL, Unix, Windows XP, Windows 2000, Windows NT.

Providian Financial –CA Jan’01 to Feb’03

QA Tester

Providian Financial Corporation is a leading provider of credit cards to mainstream American customers. Worked as a contractor on Providian Visa Card Project. As a contractor at Providian Financial, responsibilities include:

Responsibilities:

• Designed Planned and Created Test Cases using Test Director.

• Checking the user profiles and their login scripts.

• Checked the basic functionality by manual testing

• Recorded the test cases using Automation tool WinRunner for web based application and checked the functionality of the application.

• Modified the Test Scripts accordingly when we record the applications.

• Tracked the defects in Test Director.

• Performed Data-Driven Tests by passing different sets of data and checked whether the information entered is updated into the database.

• Involved in performing Black box Testing.

• Performed Regression Testing as and when the PR (Problem Request)’s got fixed.

• Performed Performance Testing, Functional Testing, User Acceptance Testing.

• I was involved in-group meetings with users and interacted with them for change in applications.

• Tracked the defects in a defect tracking tool and fixed the bugs.

• I was also involved in doing Database Testing by passing SQL Queries and retrieved information from Database.

• Performed Regression Testing after updating the versions.

• Prepared weekly status reports.

Environment: Test Director, WinRunner, Java, HTML, Oracle, JSP, XML and SQL server.

Education:

Masters in Electrical Engineering from Texas A&M University, Kingsville (GPA – 3.81)

Bachelors in Electronics and Telecommunication Engineering from India (GPA – 3.69)

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