Executive Assistant

LAURA HEINTZ

**** ********* **** ****** *****, FL 33624 813-***-**** ***********@*****.***

Career Profile

Executive Assistant with extensive experience and strong interpersonal and organizational skills with the ability to multitask a variety of challenges and responsibilities while consistently producing excellent results to contribute to the success of my team and organization.

Proficiencies

Dedicated and technically skilled business professional with a versatile administrative support skill set developed through experience as an executive assistant, office manager, administrative assistant and office clerk.

Excel in resolving employer challenges through innovative solutions, systems and process improvements proven to increase efficiency while enhancing customer satisfaction and the bottom line.

Extensive experience in Accounting functions such as Corporate Financial Reporting, Invoice Research and Processing, Expense Reporting and Reconciliation.

Offer advanced computer skills in MS Office Suite, Adobe, Siebel Platforms, OneSite, EssBase/AFR, PeopleSoft, Clarity and VistaPlus.

Key Skills

Report & Document Preparation

Financial Reporting (Weekly & Monthly)

Spreadsheet & Database Creation

Budget Preparation Expense Reduction

Office Management

Staff Developing & Training

HUD Form Processing Accounts Payable/Receivable

Records/Inventory Management

Meeting & Event Planning

Bookkeeping & Payroll

Professional Experience

APARTMENT INVESTMENT & MANAGEMENT COMPANY (AIMCO) 1991 to February 2012

Executive Assistant / Office Manager

Assistant to Senior Vice President of Finance, Area Vice President of Operations, Vice President of Operations and Regional Property Managers. Act as liaison for 64 Community Managers/Site Personnel for Affordable and Conventional Properties.

Assist in Management of over 13,000 apartment units with regional offices in Atlanta, Tampa, Orlando and Miami.

Manage invoice research and processing, compilation and reporting of financial data, market analysis, and maintaining budgets for Regional offices with a focus on expense control.

Preparation and submission to HUD of Addendum B’s, MOR responses, Owner’s Certificates, Affirmative Fair Housing Marketing Plans, Application Packet Approval and posting of monthly subsidy receipt.

Draft and deliver administrative employee training. Organize corporate events and functions.

Achievements

• Number “1” in Country for on time monthly completion of HUD subsidy voucher receipt since beginning assigned task in 2010

• Consistently meet or perform below budget each year in management of Regional offices

• Developed “snapshot” spreadsheet of key operation numbers used daily by upper level management company-wide

• Created and designed Investor Tour Books for entire South Area Portfolio

• Two time recipient of Area Star for outstanding support and collaboration with communities

• Awarded "ROC" Superstar for providing consistent and superior service to customers and fellow teammates

LAURA HEINTZ PAGE 2

Professional Experience - Continued

DYNAMIC SECURITY SYSTEMS, INC, Tampa, FL 1990-1991

Office Manager/Assistant to the President

Responsible for all aspects of office management including supervision of 20 employees.

Handled all aspects of accounts payable, accounts receivable, payroll and financial Reconciliation.

Created document retention/management system, drafted and revised company policies, procedures and manuals.

Acted as public relations liaison with clients, built a new client base and established an online client database.

Volunteer Work

The Children’s Home

Feeding Tampa Bay

Education

APARTMENT INVESTMENT & MANAGEMENT COMPANY

AIMCO Training

OneSite – Affordable & Conventional

Operating Manual – Affordable & Conventional

Compliance – Affordable

FOCUS

EssBase/AFR

EPro

FLORIDA JUNIOR COLLEGE, Jacksonville, FL

A.A. Secretarial Science

References

References are available upon request.

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