Customer Service Sales

Keyairra Hayes

***** ******* *** ****, ** *****

Cell: 313-***-****

*******@*****.***

Ambitious Nursing Student Seeking CUSTOMER SERVICE EMPLOYMENT

Profile: A young self-motivated student with a combination of customer service, retail, and management experience bringing to the table the ability to take a leading role, assist customers fast and efficiently, and to meet sales goals.

Objective: To secure a position in customer service with a growth-oriented company that offers challenging responsibilities and the potential for advancement. Offer excellent customer service skills, a “can-do” approach to all tasks and a consistently high level of productivity.

Professional Goals: To complete my post-secondary education and obtain a bachelor’s degree in nursing and go on to specialize in obstetrics gynecology nursing (midwifery).

Skills

Customer Service

Cash Handling

Stocking

Retail Sales

Management

Paperwork

Food Handling

Merchandising/Floor-Sets

Closing Store

Employment History

Bath and Body Works (Twelve Oaks Mall), Novi, MI

Sales Associate/Floor-Set 9/10 to Present

Provide customers with the best “blow-away” experience possible, the goal is to convert “satisfied” customers into “loyal” customers.

Work Sunday through Saturday and Call-in shifts (call in an hour before scheduled shift starts.)

Assist customers in finding, purchasing, returning and exchanging merchandise and having the knowledge of all sales currently going on in the store.

Stock merchandise; constantly make sure all merchandise is visible and full.

Perform in floor-sets where we reorganize the store and the merchandise.

Perform demos so customers have the opportunity to test products as well are informed about new products.

Jimmy John’s, Southfield, MI

Shift Manager/In-Shop 6/08 to 8/09

Greet customers to make them feel welcome in our fast paced rock n roll environment.

Prepare sandwiches and operate the cash register.

Run shift, close down store, cash out driver and fill out paper work.

Train new employees

Deliver orders

Education

EASTERN MICHIGAN UNIVERSITY, Ypsilanti, MI

Pursuing BA in Nursing, 8/09 (Current GPA: 3.5)

Technology

POS Systems; Computerized Cash Registers; Scanners; MS Office (Word, Excel, Outlook)

References and Supporting Documentation Furnished Upon Request

Contact this candidate