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Sales Customer Service

Location:
Roseville, CA, 95747
Salary:
80k
Posted:
August 08, 2012

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Resume:

JAMAL N. GHAFARI

**** ****** **, *********, ** **747

916-***-****

zpo3iq@r.postjobfree.com

Seeking a Sales Position

PROFESSIONAL PROFILE

•Innovative professional with over 12 years of progressive experience in sales, skills that include driving business growth, capitalizing on new revenue potential, and manage employees to drive benchmark customer experience results.

•Expertise in prospecting new business development, territory management, sales presentations, marketing, direct sales, strategic planning, budgeting, staff training/supervision, and call center operations.

•Highly skilled in consistently exceeding sales goals, expanding market penetration, and generating increased revenues/profits.

•Proactive leader with refined business acumen and exemplary people skills. Facilitate a team approach to achieve organizational objectives, increase productivity and enhance employee morale.

•Quick study, with an ability to easily grasp and put into application new ideas, concepts, methods and technologies. Dedicated, innovative and self-motivated team player/builder.

KEY SKILLS

•Strategic Sales & Business Planning

•Team Leadership & Mentoring

•Effective Communication

•Negotiation & Persuasion

•Forecasting

•Market Analysis

•Sales Presentations

•Revenue Growth

•Team building & Staff Supervision

•Spreadsheets & Accounting Reports

PROFESSIONAL EXPERIENCE

MERRILL LYNCH 04/12 TO PRESENT

Financial Advisor

•Developing a book of business in order to meet and exceed the required performance hurdles

Effectively sourcing prospective clients, capitalizing on referrals, assessing customer needs, through collaboration, delivering the full resources of Bank of America and Merrill Lynch to the client, and delivering highly customized solutions to meet client needs

•Recommending investment products and services that are suitable for prospects and clients based on their objectives, resources, time horizon, risk profile and preferences

Balancing investment management, sales activities, customer service, new client development, administrative, compliance and personal growth and development according to both a day-to-day and longer-term plan

•Planning and managing resources (time, people, budget) to run an optimal practice

Seeking the expertise of specialists, where appropriate, to identify, banking, lending, planning and investment solutions for a client

•Establishing and maintaining relationship with the management team and informing them of any circumstances that require supervisory attention/review/approval per compliance guidelines and policies

DAIICHI SANKYO 04/12 TO 07/12

Pharmaceutical Sales Representative

•Calls on health care professionals in assigned sales territory and communicate product advantages, features and benefits.

•Build relationships with physicians and key thought leaders and influencing physicians and healthcare provider to prescribe Daiichi Sankyo promoted products.

VERIZON WIRELESS 02/04 TO 04/12

Business To Business Sales Representative 03/07 to 04/12

•Generate leads and prospected new business as well as created new service opportunities with the existing customer base

•Led business development and marketing efforts, which expanded the customer base and introduced products into specialty markets

•Conducted market research, identified emerging markets trends, and introduced marketing strategies

•Accomplished professional with a proven track record of success consistently over-achieved sales targets

•Ranked #2/50 reps in 2011

•Met and exceeded monthly sales quotas consistently by 160%

•Achieved Winner Circle 2008, 2010 & 2011

Senior Retail Sales Representative 02/04 to 03/07

•Met and exceeded quota/revenue target for net activation’s, customer renewals, accessories, handsets, and data

•Develop, train, motivate, and coach sales team to produce desired high performance results

•Met and exceeded monthly sales quotas consistently by 140%

•Achieved Winner Circle 2005, & 2006

BEST BUY 08/00 to 02/04

Sales Supervisor

•Perform rate package evaluations and propose solutions that best benefit the company and the customer

•Hired and trained sales staff. Increased store inventory and expanded merchandise purchases. Responsibilities included purchasing, merchandising, customer service, and all facets of running a department store.

•Increased sales to 140% through continuous sales training and team building

•Team consistently ranked #1 in the company out of 540 stores for five consecutive months

•Achieved Next Generation and Top Gun

EDUCATION

University of San Francisco – San Francisco, CA

Bachelor of Business Administration, Management (May 2007)

REFERENCE

•Zahir Ahmadi, Business Process Manager at Safeway

zpo3iq@r.postjobfree.com; 925-***-****

•Edris Ahmadi, VP at Zechan Corporation

zpo3iq@r.postjobfree.com; 916-***-****

•Faisal Niazi, Manager at Verizon Wireless

zpo3iq@r.postjobfree.com; 916-***-****

916-***-**** ? zpo3iq@r.postjobfree.com



Contact this candidate