PATRICIA SIMPSON
Chester, PA 19013
********-**@*******.***
Objective: Obtain an office support position in the healthcare and/or business industries
SUMMARY
*Over 15 years of experience in a hospital/nursing home environment
*Over 10 years of experience in an office/business environment
*Perform routine clerical/administrative functions such as drafting documents, scheduling appointments, organizing and maintaining information, as well as providing additional support to department staff
*Positive, resourceful, and energetic professional
PROFESSIONAL EXPERIENCE
Work Activities
*Operate telephone system: answer, screen, forward calls, taking messages
*Greet persons entering facility, determine nature of visit, direct or escort consumer
*Transmit information or documents via computer, mail, or fax machine
*Active listening to resolve complaints/concerns from customers or the public
*File and maintain information/records
*Prepare and process information/records
*Oral and Written Communication with all departments
*Establishing/maintaining interpersonal relationships
*Assisting and caring for clients/customers in the workplace
Technology/Knowledge
Clerical/Administrative Procedures
Microsoft Excel - Basics
Microsoft Word - Intermediate
Operation of Office Equipment
Typing ability >60 wpm with high accuracy rate
Medical Terminology, Medical Charting Review and Monitoring
Customer and Personal Service
Knowledge of Healthcare Admission Process and Facility Operations
Competent in the Nutrition Care Process/Special Dietary Needs of Geriatric Population
EMPLOYMENT HISTORY
2008-2010 Nutritionist Sterling Nursing Home – Media, PA
2006-2008 Nutritionist Self-Employed
1999-2006 Nutritionist Crozer Chester Medical Center – Upland, PA
1995-2000 Nutritionist Bryn Mawr Rehab – Paoli, PA
1993-1995 Nutritionist Taylor Hospital – Ridley Park, PA
1982-1990 Office Assistant/ SAB Engineering – Media, PA
Secretary
PATRICIA SIMPSON
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EDUCATION AND CREDENTIALS
B.S. – Nutrition – Immaculata University
Social Work Courses – Lock Haven State College
Secretarial Diploma – Keystone School of Business
Delaware County Community College – Microsoft Office Suite 2010
Registered Dietitian – since 1993