Melissa Parramore
Jacksonville, Florida 32244
************@*****.***
Objective
My objective is to maintain a high level of accuracy; to provide an outstanding level of customer service; and bring success to both my employer and myself.
Work Experience
Accounts Payables Clerk
04/2008 to Present
Miller Electric Company / Accustaff
Jacksonville, Fl
As an Accounts Payable Coordinator working with JD Edwards / AS 400 system,
indexing, scanning and keying invoices for all jobs for Miller Electric
in five different states. With working with different states, counties,
cities, I am responsible for figuring taxes, exemptions, and damage
waivers.
Pre Start Manager , Development, Closing
1/2007 – 04/2008
Watson Custom Home Builders, Southern Atlantic Builders, Inc,
Jacksonville, Fl
As the Pre Start Manager, I was responsible for all homes from start to finish. From receiving the contracts, obtaining the permits from governing building departments, ordering water and electric meters, accounting, and then finalizing the house by obtaining the Certificate of Occupancy. I would work extensively, with builders, buyers, governments, and subcontractors to achieve our goals of completing a luxury home, in a very efficient manner. To keep track of all progress, I was in charge of updating all reports concerning the status of every house from permitting to closing using excel spread sheets, utilizing formulas to derive the distance the house has moved in a week.
Permit Coordinator 1/2005 - 2007
Classic American Homes, Lennar Jacksonville, Fl,
Working with the county and the city performing duties such as, obtaining permits, power releases, and utilities for all homes within our communities.
Project Administrator 9/2004 - 12/2004
Toll Brothers, Inc, Austin, Tx
I performed all accounting duties for three subdivisions. Updated all customer files with new information concerning new options, revisions, and correspondence. Work with the City of Austin to perform permitting duties.
Permit Coordinator, Customer Care Coordinator 12/2001 - 6/2004
KB Home, Jacksonville LLC, Jacksonville, Fl
Responsible for all Warranty accounts payable; Made phone calls to home buyers to attend Customer Care Seminar, Opened all claims for Palm Coast Homeowners, Kept tract of Customer Service Index Score using an excel spreadsheet, responsible for completing and delivering permit packages
Purchasing Agent, Receptionist 8/1999 - 9/2001
DR Horton, Jacksonville, Fl
Coding all invoices, Purchase order, Work Orders, and Field Purchase Orders; Operation of an 8 line switch board, Helping subcontractors on a daily basis to resolve issues of missing Purchase orders, incorrect pricing, or updating insurance
Customer Service Representative 6/1997 - 8/1999 CitiFinancial, Jacksonville, Fl§
Handling approximately 120 calls per day from cardholders; responsible for updating names, addresses, and phone numbers; Resolving issues such as a lost or stolen card, unauthorized use of a card, or retaining customers through such rewards as low balance transfers, lower fixed a.p.r.s or removing late fees
Temp to Full Time Employee 2/1999 - 8/1999
Randstad Staffing, Jacksonville, Fl
Working on several temporary assignments, such as, Southland Waste Systems- Accounting, Childrens Home Society - Secretary, Fortress Homes (DR Horton) - Receptionist
Education
5/1996 Hankinson High school, Hankinson, ND§
High School or equivalent§
1992-1996 - Received my High School Diploma, National School Choral Award
Affiliations
5/2001 - Present Builders Care§ Volunteer
Skills
Skill Name Skill Level Last Used/Experience
§ 10 Key Expert Currently used/8
§ Microsoft Office Intermediate Currently used/8
§ Typist Expert Currently used/8
Languages
§ English (Fluent - Full Knowledge)
References
Reference Name Phone Email Type
§ Kathy Evans 904-***-**** ******@******.*** Professional
§ Sean Maher 904-***-**** ******@******.*** Professional
§ Michele Wyatt Matin 904-***-**** Professional
§ Melissa Elfstrom 904-***-**** Personal