Quality Assurance Technician
Resume:
Mazda Corp.; Colonial Heights, VA; Transmission Valve Body Specialist.
Prince Telecom; Suffolk, VA; Quality Assurance Inspector.
Athena Solutions; Richmond, VA; Cable Technician.
East Coast Technical Services; Richmond; VA; Repair Area Manager.
AT&T Paradyne; Tampa, FL; Engineering Lab Technician.
Digital Equipment Corporation; NY,NJ,PR. Electronic Volume Technician III.; Project Specialist I.
I have held these positions in the past. The following is my resume for your review:
Aurea E. Alvarado
310 Woodbine St. Apt B1-202
Hopewell, Virginia 23860
OBJECTIVE To secure a position within a progressive company where proven skills and
abilities will be applied with opportunities for advancement.
July 2010-February 2012 Mazda Inc.; Colonial Heights, Virginia.
Transmission Valve Body Specialist. Built Primary and Secondary valve bodies
for transmission production. Followed schematics from engineering department
and built quality valve bodies. Tested and approved them for production.
February 2010-July 2010 Prince Telecom; Charter Communications. Suffolk, Virginia.
Quality Assurance Inspector. Inspected and graded Cable Technicians
installations at customer’s site. Reviewed and checked corrections
performed by Technicians. Wrote weekly reports. Held weekly meetings
with Technicians. Assured quality work performance by Technicians.
Assisted with warehouse duties when needed. Handled telephone calls
from customers and assured customer satisfaction.
June 2009-February 2010 Athena Solutions; Charter Communications. Suffolk, Virginia.
Administrative Assistant/Cable Technician. Performed general office duties.
Assured daily bank deposits were made. Answered telephone calls from
equipment to Technicians. Performed general warehouse duties.
Experience installing cable drops and service in customers homes. Experience
installing modems and routers also phone modems.
Also installed DVR’s, HD and cable boxes.
May 2006-June 2009 Amtec Inc. Richmond, Virginia.
Cable Technician. Performed cable service installations. Experience
installing phone and internet service with modems. Assured customer
satisfaction. Certified Triple Play Technician.
September 2004-May 2006 Direct TV. Richmond, Virginia.
Satellite TV Service Installer. Installed satellite TV service in customers
homes. Followed proper installation procedures and assured quality service.
June 1997-September 2004 East Coast Technical Services. Richmond, Virginia.
Repair Area Manager. In charge of and oversaw all repair operations in the
Technical Department. Developed and established a Technical repair area
suited to repair NEC computers and monitors. Managed a team of computer
technicians which performed repairs. Wrote progress reports.
December 1990- June 1997 AT&T Paradyne. Tampa, Florida.
Engineering Lab Technician. Oversaw engineering lab operations. Wrote
and input machine level programs into a Sun Microsystems computer
tested mainframe modems. Approved plans and schematics from engineers
for modem manufacture. Maintained lab and assured experiments were
properly conducted and met company standards. Held briefings and
meetings with staff. Promoted a positive working environment with
colleagues.
June 1983-December 1990 Digital Equipment Corporation. Piscataway New Jersey. NY,NY.
San German, Puerto Rico.
Project Specialist. Wrote and devised project plans and implemented
them. Acted as liason between the company and customer. Called
Customers about contractual issues and concerns. Held meetings and
trained personnel on new databases.
Electronic Volume Technician III. Utilized state-of-the-art Hewlett
Packard test equipment to repair to component level computer circuit
boards. Experience using oscilloscopes, Fluke Tester, Function Generators,
volt/ohm meters, soldering iron and also trained to read schematics.
EDUCATION
September 1979-May 1981 Richard Bland College of the College of William and Mary. Petersburg,Virginia.
Received Associate in Science degree. First recipient of Palmore scholarship.
Deans List student.
September 1981-May 1982 Virginia Commonwealth University. Richmond, Virginia.
Completed courses in Computer Science and Business.
August 1982-May 1983 Electronic Computer Programming Institute. Norfolk, Virginia.
Received Certificate of Completion in Digital Electronics/Computer
Programming.
PERSONAL DATA
Single.
Bilingual.
Excellent Health.
Willing to travel.
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