Customer Service Truck Driver

Resume of Vicki L. Stacy

*** ******* ******, #* – Cincinnati, OH - Phone Number: 513-***-****

Email Address: ********************@*****.***

Personal Statement:

I’m professional, dependable, positive, friendly and get along well with others, creative, understanding, hard working, self-motivated, self

disciplined and able to work on my own without supervision while working from home, excellent listening, communication and organization

skills, creating empathy and trust with the customer, loyal, dedicated, adapting to change while maintaining attention to detail &

organization, social perceptiveness, being aware of others’ reactions and understanding their reactions, high level of PC knowledge &

skilled navigating through multiple screens, voice quality, strong decision making abilities, multi-task oriented, flexible with work schedule,

great attitude, along with ambition and drive to succeed in any given environment, I love to learn and I‘m always up to a challenge…

whatever the situation might be. I’m seeking a position where I can develop and excel within the company while giving my best.

Commercial CDL Class A Truck Driver Contractor Recruiter (Sept. 2011 - Present)

Stacy’s Transportation, Cincinnati, OH

Stacy’s Transportation is in the business of interviewing/recruiting and placing CDL Class A Company/Owner Operators and Lease

Purchase Driver’s with OTR, Regional and Dedicated Driver’s with a driver position that fits their needs best.

Duties include: Extensive high level of commitment, customer service/communications between Driver and Director of Driver Recruiting.

Establishes and maintains positive working relationships to meet or exceed expectations. Analyze driver personnel for terminal and fleet

locations. Attending truck driver conventions, conferences, seminars and truck shows obtaining completed generic applications from

qualified and experienced driver’s, who are seeking a CDL Class A Solo/Team Company/Owner Operator or Lease…OTR, Regional or

Dedicated Driver Position. Communicate with applicants regarding the process and procedures then submit the completed application

over to the company Hiring Manager to qualify and schedule the driver for his/her orientation class. Receives and carries out ALL

instructions.

Commercial Loan Broker (Nov. 2007 - Present)

Stacy’s Creative Financing, Hilton Head Island, SC

Stacy’s Creative Financing is a One-Stop-Shop and was founded in 2007 by Vicki L. Stacy, who brings over 20+ years of experience to

the table in the financing industry. Stacy’s Creative Financing is in the business of brokering loans for ALL business types for commercial

real estate/acquisitions, construction, equipment, supplies, furniture, accounts receivable/payable, equipment sale leaseback financing,

business cash advance/LOC (line of credit) and working capital, etc.

Duties include: Extensive high level of commitment, customer service/communication between client’s, vendors and lenders, quoting

finance/lease rates, accounting, marketing, receiving and submitting credit applications, providing proposals/LOI (letter of intent),

documentation and scheduling closing dates for funding. Using Windows XP and Windows 7.

Work Experience:

Call Center Agent (March. 2011 – March, 2012)

Stewart Response Group – Portland, ME

Stewart Response Group is an Inbound and Outbound Call Center, who runs special offer campaigns for many companies, in which; they

take orders from customers who do their shopping via catalogs.

Duties include: Extensive high level of commitment, customer service/communication and taking catalog orders, via working from home

making outbound calls for a few companies offering special offers with discounts to customers who shop from home, via catalogs for re-

orders. Also, offering up-sells and making quick decisions to overcome objectives and close the sale. Used Window XP and Windows 7,

along with (2) separate systems, which were Five9 and CW5.

Finance Account Manager (Oct. 1994 - Jan. 2008)

GFS, - Hilton Head Island, SC

GFS was in the business of brokering financing and leasing programs to the medical and dental field, in which, they worked with 22 dental

vendors, who sold dental equipment and offered financing and leasing programs to their clients for commercial real estate/practice

acquisitions, construction, equipment, supplies and working capital, etc.

Duties Include: Same as Stacy’s Creative Financing. Please note, when I joined the TEAM, GFS only marketed to the dental industry.

Although, I pushed and I pushed hard for the opportunity to help the company grow by venturing out and marketing to the entire health

care industry. As of 1996 the owner of the company allowed me to experiment with marketing to the entire healthcare industry, which I

offered our financing and leasing programs to doctor(s), hospitals, and clinics, etc. As of Jan. 2008, I was running (3) out of the (4)

companies all on my own, in which, each company had 100-150 vendors, who were sending referrals to GFS for their client’s, who were

interested in financing or leasing the equipment. Also, had some responsibility in recruiting/HR and provided training to ALL new

employees/independent contractors. Used Windows XP and 7, Citrix, along with using COMPANION software used to provide financing

quotations to BOTH client’s and vendors.

Education:

High School - Lakota High, West Chester, OH (From: 1977 - 1981)

Some College - Southwestern College of Business, Lincoln Heights, OH (From 1982 -1983)

***References PLUS Computer, Equipment and Software Experience Available Upon Request

Contact this candidate