Administrative Assistant

Misty Kelly Tomball, TX *****

Cell Phone 281-***-****

E-mail: ***********@*****.***

**** *** **-***, **-60 WPM typing

Skills and Training

(MOS) Certified- WORD, EXCEL, ACCESS, POWERPOINT

Accounting and Tax Firm Marketing Training

Time Management and Organization Management Training

Effective Criticism and Discipline Skills for Managers

Management and Leadership Training

How to Handle Conflict and Confrontation in the Workplace for Managers

ACT! And Shelby Systems

Quickbooks and PeachTree

7/2011-Present Independent Contractor- Various Clerical tasks

Frost Environmental Rooms 2/2011-7/2011 Operations Coordinator Construction Industry

• Relieve management of administrative detail, all projects

• Take initiative in supervisor's absence

• Follow up on pending projects and keep projects on schedule

• Maintain procedures manual to ensure consistent performance of routines

• Make necessary changes in procedures as needed

• Handle and route mail and phone calls

• Maintain project calendar, technician and office personnel calendar

• Handle all inquiries within my capacity

• Peachtree and Quickbooks data entry

• Track and manage all job cost

• Issue POs to vendors and Invoices to customers

Fair Claims Roofing 3/2010-1/2011 Construction Industry Office Manager

• Relieve management of administrative detail, all projects

• Take initiative in supervisor's absence

• Follow up on pending projects and keep projects on schedule

• Maintain procedures manual to ensure consistent performance of routines

• Make necessary changes in procedure as needed

• Handle and route mail and phone calls

• Maintain calendar

• Process replies on own initiative or from bosses' dictation or notes

• Research, draft or abstract reports

• Handle all inquiries within my capacity

• Prepare expense reports, payroll, reimbursements, etc.

• As required, recruit, hire, train and supervise staff

• Maintain all files and assure discreet handling: including client and staff records

Insurance of America 3/2009-1/2010 Insurance/ Financial Industry Licensed Insurance District Manager

• Entrusted to identify customer problems and formulated solutions

• Coordinate client meetings and support cross- selling initiatives

• As required, recruit, hire, train and supervise staff

• Assure company expectations as well as personal expectations were being met

• Present performance reports for the district to the Area Marketing Director

• Collaboratively develop new best practices to improve performance and consistency

• Prepare and administer new marketing efforts for my district increasing written annualized volume to on average $26,000-35,000 per week

• named Top producer in the nation 2 times for personal weekly production as well as Top weekly district 4 times

Matranga Tax Advisors 2/2008-3/2009 Insurance/ Financial Industry

Office Manager /Marketing Director

• Relieve management of administrative detail, all projects

• Take initiative in supervisor's absence

• Maintain procedures manual to ensure consistent performance of routines

• Make necessary changes in procedure as needed

• Set appointments and maintain calendar

• Process replies on own initiative or from bosses' dictation or notes

• Research, draft or abstract reports

• Handle all inquiries within my capacity

• Prepare expense reports, payroll, reimbursements, etc.

• As required, recruit, hire, train and supervise staff

• Maintain all files including client and staff records

• Assure discreet handling of all business

• Complete tax returns and file tax returns and various insurance products

Welcoming Neighbor 11/2007-2/2008 Advertising Industry

Executive Assistant/ Marketing Director

• Relieve management of administrative detail, all projects

• Handle and route mail and phone calls

• Scheduled appointments for new business accounts for advertising

• Assisted with marketing plans, demographics and population growth analysis

• Maintain all files including client and staff records

Delta Machine Works 9/2006-12/2006

Manufacturing industry

Office Manager

• Relieve management of administrative detail, all projects

• Take initiative in supervisor's absence

• Follow up on pending projects and keep projects on schedule

• Maintain procedures manual to ensure consistent performance of routines

• Make necessary changes in procedure as needed

• Handle and route mail and phone calls

• Research, draft or abstract reports

• Handle all inquiries within my capacity

• Prepare expense reports, payroll, reimbursements, etc.

• As required, recruit, hire, train and supervise staff

• Maintain all files including client and staff records

• Shipping and Receiving

• Create jobs and issue parts out of stock

Office Team 3/2006-8/2006 Various Temporary positions including: Wood Group Control Telecom

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