Kimberly Key
Home: 501-***-**** Email: *********@*****.***
Receptionist
Customer Service Expert MS Office “Power User”
KEY SKILLS
Office Skills: Multi- Line Telephone & Front Desk Reception Customer Service Filing Database & Records Management Executive & Administrative Support
Complaint Handling Data Entry (60WPM)
Computer Skills: Word Excel PowerPoint Outlook Windows Vista
Adobe Illustrator, Adobe Photoshop
PROFESSIONAL EXPERIENCE
Petroleum Fuel and Terminal Co 3206 Gribble Street North Little Rock, Arkansas 72114 Receptionist, 7/08 to 03/11
Excelled in role requiring the ability to handle a variety of customer service and administrative tasks and resolve customer issues with expediency.
Demonstrated proficiencies in telephone and front-desk reception within a medium-volume environment.
Consistently praised by management for the quality and timeliness of reports, attention to detail, customer service delivery and team player attitude.
Embassy Suites 11301 Financial Centre Parkway Little Rock Arkansas 72211 Assistant, 4/06 to 7/08
Experienced working in fast paced environments demanding strong organizational, technical and interpersonal skills.
Confident and poised in interaction with individuals of all levels. Detailed oriented and resourceful in completing all job duties, able to multi –task effectively.
Committed to superior customer service.
EDUCATION
Oak Grove High School Graduated 2004
The Art Institute of Pittsburgh 6/2011- Still Attending for BS in Interior Design
Kelly Gammie 2 years 239-***-**** Manager at Petroleum Fuel
Dominic Centofante 6 years 501-***-**** Manager at Embassy