To obtain a position within a growing company that will allow me to utilize and showcase my medical and clerical skills.
Rockford Career College
October 2009- December 2009
Certified Nurse Aide
Earth City, Mo
September 2008- May 2009
Medical Office Procedures – Scheduling, filing, telephone, keyboarding, insurance verification,prescription refills,physican orders documented,release of patient information documents, lab requisitions ordered
Microcomputer Concepts – Word, Excel, Windows,Outlook,Medisoft
Medical Insurance – CPT and ICD-9 Coding, CMS-1500
Professional Ethics: HIPAA and OSHA
Physical Examinations – Vital Signs, Physical Measurements, Health Histories,Well-woman exams,immunizations,pain management injections,B-12 injections
Life Support And Safety –First Aid, Aseptic Technique, Infection Control
Laboratory Science – Urinalysis, Pregnancy Testing, Centrifuging, Hematocrits, Glucose Testing
Patient Diagnostics – EKG’s, Rapid Strep, Hct, Glucometer
Clinical OfficeProcedures–Venipuncture, Fingersticks, Injections, Tray Set-ups
CPR Certification(Adult/Children) American Heart Association
Central West End Internal Medicine
May 2009-June 2009
Greet patients,vitals, escort patients to assigned rooms for physican to research and treat. Chief complaint, urinalysis, glucose testing, lab requisitions and physican order's documented,environmental services, well-woman exams, phoned prescriptions, injections,verified insurance,future appointment follow-up,informed patients of release of information forms to be completed.
September 2008- April 2009
Processed and deposit checks and invoices received by mail, review checks/invoices for special instructions given by customer and determine the appropriate item handling.
May 2007- November 2007
Bank of America-Adecco
December 2007-Mar 2008
Registration Clerk, Lockbox Clerk
*Assist correspondent lending team with 1st and 2nd homeowner loans. Input data into system, (As400) troubleshoot loan issues and return incorrectly shipped items to partners.
*Responsible for manually processing wholesale remittances according to defined guidelines, completing tasks timely and efficiently while meeting set quality and productivity standards for simple/complex accounts.
Magellan Health Services
June 2005- April 2006
Customer Service Associate
Answered inbound calls from members in a professional and timely manner. Provide customer with benefits,eligibility,claim status, also authorized employee assistance program services. Entered intakes, identify, researched, and resolved member issues.
Preferred Family Healthcare
April 2004-December 2005
Greet patients, acquire accurate information from patients to begin outpatient substance abuse program. Also entered demographic information, answered multi-line phone system, scheduled appointments, insurance verification, collection of co-payments, patient histories, and interacted with counselors and director of the program.