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Customer Service Manager

Location:
Decatur, GA, 30032
Salary:
$8-10/hour
Posted:
February 23, 2012

Contact this candidate

Resume:

Waltiara J Allen

Permanent Address:

**** ********** ***

Monroe, Oh 45050

937-***-****

Present Address:

**** ******** *****

Trotwood, Oh 45426

937-***-****

Email: *************@*****.***

Objective:

To secure a position with an organization that will best utilize my marketing, sales associate, leadership, effective communication and team building skills.

Education:

Sinclair Community College, Dayton, OH

Associate Degree in Criminal Justice

Minor in Paralegal

Anticipated Graduation: May 2014

Experience:

Hollister Co. (Fairfield Mall) (June 2011 – Present)

2727 Fairfield Commons Blvd. Beavercreek, Oh 45431 937-***-****

Position: Impact Associate

Unload boxes of clothing shipped in

Censor clothing

Fold/Prepare merchandise to be placed on the floor

Back stock merchandise

Damage out the damaged clothing

Cleaning the stock room

Rearrange the stock room as needed

New York & Company (Dayton Mall) (November 2010 –January 2011)

2700 Miamisburg-Centerville Road Dayton, Oh 45429 937-***-****

Position: Seasonal Sales Associate

Cashier

Work with customers on a daily basis

Helped customers find clothing items and accessories

Cleaned the store, made sure everything was where needed

Infocision Management (July 2008 – November 2008)

101 Woodman drive Dayton, Oh 45431 937-***-****

Position: Customer Service consultant

Received outbound calls from internal and external clients

Maintained database and confidential client records

Perform various administrative duties

Researched client information

Springboro YMCA (August 2004 – May 2007)

88 Remick Blvd. Springboro, Oh 45066 937-***-****

Position: Nursery Assistant

• Cared for children ages 1 to 9 years of age while parents worked out

• Fed and cleaned up behind children

• Played games with kids

• Sanitized nursery and rooms at opening, closing and as needed throughout the day

Liberty Communication (April 2006 – June 2006)

5103 W. 3rd Street Dayton, Oh 45427 937-***-****

Position: Sales Clerk

• Managed the store when needed

• Sold cell phones

• Processed cell phone payments

• Helped customers understand various cell phones

• Kept work area clean and neat

• Took customer calls and resolved customer concerns

Skill:

Microsoft Office Word, Excel, PowerPoint; trained in general office procedures, cashier, stocking, and excellent customer service skills.

Activities/Accomplishments

Graduate from the Sinclair Community College Upward Bound Program in 2007

Personal references:

1. Alisa Simon

937-***-****

Certified nursing assistant

Friend of 15 years

2. Tammy Richardson

937-***-****

Self employed Cosmetologist

Mother

Business references:

1. Andreanna Beasley

937-***-****

Impact employee at Hollister Co.

Co-worker

2. Renee Lawson

937-***-****

Manager of Liberty Tax

Former manager



Contact this candidate