Nikki Porter

NIKKI L PORTER

**** *** ******, ****** *******

Cell:406-***-**** Home: 406-***-****

*************@*****.***

My objective is to find a rewarding and challenging career. I have an excellent record of customer service and a proven record in sales.

Work Experience:

Wireless Advocates/Sales Professional

10/2006-Present

Duties included, but not limited to: Qualifying potential customers. Presenting wireless plans and phones to customers. Accepting and processing applications and working directly with Verizon. Helping to solve customer issues such as bill discrepancies, phone issues, etc. Working directly with customers. Keeping track of daily quotas. Working to reach and exceed daily quotas, on commissioned based pay.

Chinook Wireless/Lead Sales Associate/ Assistant Manager

10/2005 - 6/2006

Duties included inventory and order management, supervision and training of other associates, providing exceptional customer service, and exceeding sales goals. I exceeded my sales goal consistently, and was promoted to Lead Retail/Assistant Manager after 6 months.

Intrepid Bozeman/MT Home Health Aid

5/2005 - 10/2005

Cared for elderly or handicapped persons in home. Changed bed linens, and cleaned patient's quarters, prepared and served food for patients. Assisted in daily patient activities such as lavatory functions. Assisted patient to dress, bathe, and groom self. Administered oral medications under written direction of physician or as directed by home care nurse. Accompanied ambulatory patients outside home. Maintain records of services performed and of condition of patient.

Town Pump Inc./ Cashier/Deli Worker

6/2003 - 9/2003

Operated cash register to itemize and total customer's purchases in grocery, department, or other retail store: Reviewed price sheets to note price changes and sale items. Collected cash, check, or charge payment from customer and made change for cash transactions. Stocked shelves and marked prices on items. Counted money in cash drawer at beginning and end of work shift. Made record of daily transaction amounts from cash register to balance cash drawer. Redeemed food stamps and promotional coupons.

Mountainview Medical Center/ Certified Nurses Assistant

3/2001 - 8/2001

Answered signal lights, bells, or intercom system to determine patient’s needs. Bathed, dressed, and undressed patients. Fed patients requiring help. Transported patients, using wheelchair or assisted patients to walk. Turned and repositioned bedfast patients, alone or with assistance to prevent bedsores. Took and recorded temperature, blood pressure, pulse and respiration rates.

Licenses & Certifications

Certified Nurses Aid

Skills / Equipment

Bookkeeping/Accounting, Elder Care, Retail Sales, Cash Handling, Excel Sales, Cashier, General Office Supervisor, Child Care, Microsoft Word, Ten Key, Computer Literate, Organizational Skills, Typing (word processing) Customer Service, Outlook, Windows 95/98/ME, Data Entry, Photo Shop, Windows XP,

Desktop Publishing, Quick Book For Windows, Word Perfect, E-mail, QuickBooks Pro

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