Manager Human Resources

Career Summary

Highly motivated, analytical leader with cross functional knowledge in Supply Chain Logistics and Procurement in an aggressive business environment. Experienced in strategies and negotiations. Demonstrated leadership in creating and reorganizing formal purchasing programs for national distribution network with a strong emphasis on team building and ongoing continuous improvement. Proven track record in startup operations, Human Resources, training/performance management, enhanced supplier programs, supplier quality evaluation, and procurement consolidation programs.

Professional Experience

BORDERS, INC. 1994 – 2011

Borders is a publicly held multibillion dollar bookseller operating more than 650 stores and distribution centers (DCs) in North America.

PURCHASING MANAGER

Engaged to develop consolidated purchasing processes to accommodate all procurement needs for distribution centers in California, Tennessee, and Pennsylvania. Responsible for acquisition of all direct/indirect operating supplies and equipment/facilities maintenance service needs for DCs through vendor negotiation and selection using SOW/RFP/RFQ processes. Collaboration with corporate facilities maintenance group and store services group to develop SOW and implement RFP/RFQ processes for assigned corporate/store purchasing programs. Reported to the Director of Purchasing.

• Procurement/Accounts Payable processing for all distribution center services, maintenance and operating supplies with an annual spend over $10 million

o Implemented use of Lawson ERP system throughout logistics network

• Management of corporate and nationwide store purchasing programs as assigned

o Annual lighting maintenance for all Borders stores

o Liquidation of assets in closing stores and distribution centers

• Maintain positive vendor relationships and negotiate pricing for all national and local agreements

o Delivered over $1.5 million in savings during 2010 by effectively sourcing supplies, equipment, and facilities service agreements

o Re-established vendor confidence through formal negotiations, partnerships, and ongoing communication

• Partner with Logistics Planning Manager to perform end of month financial close processes for all Borders distribution facilities

• Analyze actual expenses vs. forecasts, reporting variances to senior managers and executives in monthly budget reviews

• Assist in long term expense strategies for all Borders distribution facilities, including the planning of annual budgets for regular and capital expenses

• Work closely with facility General Managers to monitor purchases and maximize savings

o Annual favorable variance of 5% to budget over last two years

o Developed on-hand inventory monitoring strategies for DC use

o Developed just-in-time business strategies with DCs and vendors to reduce on hand inventory needs and costs while improving efficiency and vendor performance

OPERATIONS MANAGER

Responsibilities encompassed a 300,000sq/ft facility with dual operations and peak employment of over 250 hourly associates, five Operations Supervisors, and seven Operations Leads. Managed distribution of all Borders trade books in the southeastern United States and Borders calendars in the United States and abroad. Reported to the Director of Logistics.

• Efficient and accurate distribution of over 20 million books and 22 million calendars annually

• Coached and motivated team to successfully increase facility efficiency by 20%, decreased cost per unit by 4.8%, and improved accuracy by 100 basis points

• Developed successful partnerships with Human Resources, Merchandising, Inventory Control, Store Operations, and IT to ensure high levels of internal/external customer service

• Maximized facility performance through utilization of engineered standards & incentives program

o Consistently maintained highest facility performance and on -standard hours utilization of all centers in the distribution network

TACO BELL CORPORATION 1992 - 1994

Taco Bell is the nation’s largest Mexican fast-food chain serving over 2 billion consumers annually in over 5,800 corporate and franchise restaurants across the United States.

GENERAL MANAGER

Managed all aspects of a corporate QuickService Restaurant with an annual sales plan in excess of $1 million. Responsibilities included customer satisfaction, Human Resources, payroll, labor planning, budget planning, and capital spending. Reported to Area Market Manager.

• Ongoing responsibility for one salaried manager, four hourly shift managers and 30 hourly associates

• Managed multiple restaurant units in the Nashville market at one time

• Led corporate team responsible for capital budgeting and expense control for all restaurant units in the Nashville market

• Responsible for all start up operations of a new Taco Bell restaurant in Paris, TN

o Served as on-site construction liaison between contractors and corporate office

o Coordination of vendor deliveries and equipment installation prior to opening

o Hired initial staff of 75 associates through local job fairs and coordinated programs for training prior to opening of unit

UNITED STATES ARMY 1989 - 1997

The United States Army is the largest of the seven branches of the United States military forces. With over 1 million soldiers serving in active, National Guard, and reserve capacities it is the primary force for land-based military operations.

PERSONNEL INFORMATION SYSTEM MANAGEMENT

Managed field personnel information and systems through review and maintenance of personnel files and documents. Supervised field personnel at the unit level, ensuring accuracy and timeliness of personnel documents processed for promotions, personnel status updates, transfers and disciplinary actions. Reported to Chief Warrant Officer – Personnel Records Management.

• Prepared and monitored plans for supporting unit mobilization activity

• Performed on-site audits of unit processing systems for over 2,500 soldier records

• Served as liaison between headquarters and unit commanders for personnel actions, authorized strength level attainment, and official Army regulation guidance

• Served in active duty, national guard, and reserve status - Honorable Discharge in July 1997

EDUCATION

Bachelor Science – Organizational Leadership, Middle Tennessee State University, Murfreesboro, TN

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