LYNDA N. FIGUEROA
*** ******* *****, ****** *******, FL 32708 // Tel. 407-***-**** // *********@*****.***
PROFESSIONAL PROFILE
Highly organized and dedicated professional, with a positive attitude, team player.
Ability to handle multiple assignments and work under strict deadline schedules with attention to detail.
Strong sense of responsibility and self-motivation, skills to rapidly analyze problems and find solutions.
Excellent interpersonal, writing and communication skills. Fully bilingual (Spanish-English)
Ms Word, PowerPoint, Excel, Outlook, Internet Savvy
WORK EXPERIENCE:
11/99 to 01/09 Strang Communications Lake Mary, FL
Assistant to the Director of the Digital Media Group and Office Support
Assisted Digital Media Group Director in General office work, scheduled meetings and appointments, contacted clients and provided customer service, operated a variety of office equipment, such as fax machines, copiers, and telephone systems.
Coordinated Tele Conferences with different Pastors and Ministries.
Basic HTML knowledge and experience on Email Campaigns and Newsletters.
Worked in teams to support several managers and professional staff. Supported customer needs/inquiries for online version of magazines.
Acted as the liaison between internal departments and the Digital Media Group making sure all elements for each project had been received and logged in to started or completed jobs.
Kept accurate records of all software/hardware and domains purchases and for whom (what project) it was purchased for. Copies of Purchase Orders, needed to be kept in folder with job ticket for accuracy and easy lookup/reference.
Established and maintained an Excel spreadsheet to track projects by project manager. Updated and sent online weekly e-newsletters.
Converted magazine articles and imported them into online SQL database for online issues using CMS system.
Kept accurate accounting records of all payments, bad debt, cancellations renewals, etc.
Checked Webmaster email box each day and forwarded emails to the appropriate person to ensure timely resolution.
Miscellaneous tasks included Traffic Coordination for the Design Staff in varying capacities, such as: typing text, obtaining items necessary for jobs completion (books, photos, etc.), pulling pick-ups jobs, shipping items, ordering supplies, faxing. Logging jobs insuring accuracy in our turnaround time. Verified all the information and specs. Inputted completed job ticket total counts and reported them to Accounting Department on a weekly/monthly basis.
11/97 to 07/99 World Outreach Church Orlando, FL
Administrative Assistant to Facilities Manager
Answered telephone for department, which included outside inquiries for information. Scheduled appointments for Manager for vendors and visitors.
Assisted the Facilities Manager with scheduling work assignments with the leads for custodial and maintenance. Scheduled and updated network for events, prepared information for the leads for custodial and maintenance.
Processed and maintained all requests for rooms, events, and all maintenance requests and discrepancies. Scheduled calendar of vacations, sick days and time off requests, within the scope of the department. Normal clerical routine duties.
08/84 to 07/92 Suiza Dairy Products San Juan, PR
Executive Secretary to the Plant Manager
Provided all the secretarial services to the Plant Manager, Quality Control Manager, Plant Engineers and Supervisors.
Collected and assembled information required for management reports and meetings
Maintained appointment calendars
Organized meetings as directed
Prepared correspondence for signature of all supervisors
Maintained good communication with key personnel
EDUCATION:
1983 Universidad Sagrado Corazón Santurce, PR
Bachelor Degree – Secretarial
References furnished upon request