Pharmacy Technician

***** ********** **** ****** *******, Ohio *****

Phone #: 216-***-****/216-***-****

**********@*****.***

Chanel D. Smith

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Extensive knowledge, and experience in the medical/pharmaceutical community delivering results through effective listening, learning and execution of service. Provide medical support with increasing responsibility, and profitable outcomes. Prepare and process information for dispensing, billing, administration, and medication management.

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Qualification Highlights________________________________________

Systematized

Rapid problem resolution and issues management

Motivated and quick to learn new practices

Self-directed and/or team devoted

Ability to lead and prioritize various projects

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Computer Experience ________________________________________

Applications: Microsoft Windows Operating Systems, PowerPoint, Excel, Word, Outlook, Microsoft Works Word, McKesson software, Pyxis, Docutrack, Frameworks, HBO, Star Navigation, Fastrack, MedForce, OmniCenter, WorkflowRx, Omnigate, OIS, MSSQuestra, VISTA, CPRS, Citrix, NetSuite, Ramsoft Pacs Portal, Log Me In Rescue, Dragon

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Career Progression________________________________________

Onsite Consultant/System Administrator

Omnicell 8/2008-present

Mountain View, CA

•Assist hospital Pharmacy System Analyst with management on over 130 ADCs and 2 Carousels (Pharmacy Central), and periodic offsite/campus support

•Assist customer with database creation and maintenance, and adding devices on network

•Support Pharmacy System Analyst with updating item and charge ID’s-master list

•Monitor applications status servers, and troubleshoot ADC connectivity- server connection, port

issues, MSMQ and IP protocol (LAN and Wireless)

•Monitor and troubleshoot interface issues, network connectivity-ping cabinets for IP info

•Add and delete users from database, also provide user group access levels, and reset user passwords

•Create ADC item dispensing alerts

•VPN and VNC when necessary

•ADC maintenance- CPU defrag and cleaning, also add cabinets on server and specific configurations

•Program pharmacy drawers, dispenser cassettes, and bin assignment

•Nurse, radiology, anesthesia, and pharmacy staff trainings on product use and processes

•Maintain and update inventory maintenance and patient maintenance databases

•Create product guides, monthly gazettes, and transactional reports-preset and Foxfire

•Assist project managers and installs team with product implementation

•Assist EHR with items table and conversion of PIS software

Pharmacy Technician

Veterans Affairs (VHA) 3/2010-3/2011

Cleveland, Ohio

•Sterile and non-sterile preparation of all dosage forms

•Unit inspections, inventory management, robot packaging, Pyxis restocking and troubleshooting

•Ward cart fills and rounding

Pharmacy Customer Service Representative

Pharmacy-Facility Liaison/Pharmacy Technician 9/2006-2/2008

Pure Service Pharmacy LTC

Columbus, Ohio

•Manage assigned facility files through research and documentation

•Client follow-up and support through email, fax, phone, meetings

•Conduct medication audits on inventory, charts, and carts

•Daily statewide travel-external field representative

•Facility in-servicing and educating of policy/procedures

•Assist in various projects

•Lead pharmacy Pyxis representative-troubleshoot, reports, inventory

•External and internal tracking of medical records, billing/claims, and dispensing issues

Pharmacy Technician Specialist

Hillcrest Hospital 3/2002-9/2006

Mayfield Heights, Ohio

• Ensure proper control and dispensing of narcotics, interact with pharmacists,

physicians, and nurses regarding drug therapy

•Knowledge of hospital/pharmacy policies and procedures

•Familiarity and preparation of clinical study medications (GCP, SOP)

•Sterile and non-sterile preparation of all dosage forms

•Unit inspections, inventory management, robot packaging, Pyxis

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Education________________________________________

University of Phoenix (Cleveland, Ohio)-Bachelors of Science Degree in Health Administration (9/2007)

Cleveland Institute of Medical-Dental Assistants (Lyndhurst, Ohio)-Pharmacy Technician Diploma-(12/2000), Certified

Chanel Smith

17622 Scottsdale Blvd

Shaker Heights, Ohio 44120

Phone #: 216-***-****/216-***-****

**********@*****.***

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